In what type of email programs can the user copy an email message by dragging the message to a storage medium?

IMAP and POP are two methods to access email. IMAP is the recommended method when you need to check your emails from several different devices, such as a phone, laptop, and tablet.

IMAP

IMAP allows you to access your email wherever you are, from any device. When you read an email message using IMAP, you aren't actually downloading or storing it on your computer; instead, you're reading it from the email service. As a result, you can check your email from different devices, anywhere in the world: your phone, a computer, a friend's computer.

IMAP only downloads a message when you click on it, and attachments aren't automatically downloaded. This way you're able to check your messages a lot more quickly than POP.

POP

POP works by contacting your email service and downloading all of your new messages from it. Once they are downloaded onto your PC or Mac, they are deleted from the email service. This means that after the email is downloaded, it can only be accessed using the same computer. If you try to access your email from a different device, the messages that have been previously downloaded won't be available to you.

Sent mail is stored locally on your PC or Mac, not on the email server.

A lot of Internet Service Providers (ISPs) give you email accounts that use POP.

Webmail accounts vs email apps

If you've used Gmail, Outlook.com, Hotmail.com, or iCloud, then you've used webmail. To get to your webmail account, you access the Internet and sign in to your email account.

If you have a PC or Mac, you've probably used a program like Outlook, Apple Mail, or Thunderbird to manage your email. Outlook, Apple Mail, and Thunderbird are email apps: programs that you install on your computer to manage your email. They interact with an email service such as Gmail or Outlook.com to receive and send email.

You can add any email account to your email app for it to manage your email. For example, you can add webmail accounts - Gmail, Outlook.com, Hotmail.com, AOL, and Yahoo - to the Outlook or Apple Mail app to manage your email, and you can add work email accounts.

Adding webmail accounts to email apps such as Outlook, Apple Mail, Thunderbird

When you add your email account to your email app, it will usually attempt to set it up with IMAP access, without any input from you.

If the email app has difficulty adding your email account, it's usually because the email account is set up for POP access. In this case, you need to go to your email provider and find out the name of their POP and SMTP server so you can enter the info into the email app. The info usually looks something like this:

  • Incoming Mail (IMAP) Server: imap.<name of service>.com

  • Incoming (POP) Server: pop.<name of service>.com

  • Outgoing Mail (SMTP) Server: smtp.<name of service>.com

See Also

POP, IMAP, and SMTP settings for Outlook.com

POP and IMAP settings for Outlook Office 365 for business

Sync basics - what you can and cannot sync

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You can move or copy email messages between mailboxes in the Mail sidebar or the Favorites bar.

Open Mail for me

  1. In the Mail app

    on your Mac, select one or more messages.

  2. Do one of the following:

    • Drag the messages to a mailbox in the Mail sidebar or the Favorites bar.

    • Click the Move button

      in the Mail toolbar (you may need to first click the More Toolbar Items button
      ),
      then choose a mailbox (or use the Touch Bar). Mail may suggest a mailbox based on where you’ve moved similar messages in the past.

If you move a message that’s part of an email conversation to another mailbox, it becomes a related message, but is still shown in the conversation. See View email conversations.

  1. In the Mail app

    on your Mac, select one or more messages.

  2. Do one of the following:

    • Press and hold the Option key while you drag the messages to a mailbox in the Mail sidebar or the Favorites bar.

    • Control-click the messages, choose Copy To, then choose a mailbox.

If you have an IMAP account and are unable to move messages, it’s possible the messages contain invalid characters (typically added by a mail server) or are too large, or you exceeded the storage limits set by your email account provider.

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