Kyra
Stayed 1 night in Oct 2022
0
10/10 Excellent
Traveled with group
Sep 29, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. Clean, comfortable beds, nice staff. The only complaint that i have is the coffee was terrible. I would recommend finding a different coffee brand.
Thomas
Stayed 1 night in Sep 2022
0
6/10 Okay
Traveled with group
Sep 4, 2022
Disliked: Cleanliness, property conditions & facilities
The halls smelled like marijuana even through the air freshener. Room smells like mold. Ceiling had discoloration. But facility was very quiet and peaceful. Check in was easy.
Deven
Stayed 1 night in Sep 2022
0
10/10 Excellent
Sep 2, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
karen
Stayed 1 night in Aug 2022
0
4/10 Poor
Traveled with family
Aug 29, 2022
Disliked: Cleanliness, property conditions & facilities
Early check in issue before got there. Room had horrible horrible odor of mold. There were air purifiers in all hallways. Front desk man upset when asked for towels and toilet paper and for my room not to be touched. Holes in wall
Dawn
Stayed 3 nights in Aug 2022
0
8/10 Good
Traveled with family
Aug 28, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Judith
Stayed 1 night in Aug 2022
0
8/10 Good
Traveled with partner
Aug 16, 2022
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff could be friendlier but overall a great comfy place to stay at. I was nervous because it’s so much cheaper than other hotels in the area, but honestly we’re going to make this our go to hotel when we come to KC!
Called in to notify of late check in. Claudia advise its ok to do so and that a room with 2 double beds with a recliner is assigned to us. When checked in, the had no recliner. The desk chair had stains all over the seat. The room across from ours were loud and fighting and door slamming. We had two small children with us and was afraid of our safety. We were tired from our day activity and didnt want to complain and risk ourselves. The next morning, the service lady was very rude and agitated with customers asking for things from the breakfast area because they were out. Customers were waiting. Her body language and demeanor was very rude. Then 15 til 9am, she and another grabbed everything from the fridge to put away in the back while customers were still trying to get breakfast, making waffles, having milk with their cereal bowls, wanting yogurt, and no coffee.