Changes to Financial Management payment dates
Due to the public holidays, there will be some changes to our payment dates for financially managed customers. Wherever possible, payments will be made in advance of the scheduled date.
NSW Trustee & Guardian processing date
Bank deposit due date
Cheques / bpay due date
Friday 23 December 2022
Wednesday 28 December 2022
Saturday 31 December 2022
Wednesday 28 December 2022
Thursday 29 December 2022
Sunday 1 January 2023 –
Tuesday 3 January 2023
Thursday 29 December 2022
Friday 30 December 2022 –
Monday 2 January 2022
Wednesday 4 January 2023
Friday 30 December 2022
Tuesday 3 January 2023
Thursday 5 January 2022
Payments will return to normal on Tuesday 3 January 2023.
Extra money
Please remember that due to public holidays we may not be able to get extra funds into your bank account or to third parties by the next business day.
If you need help, please contact us on 1300 109 290.
We hope you have a safe and happy holiday.
For help with other services
For all other enquiries during this time, please contact us on 1300 109 290.
Definitions
estate planningPreparing to protect and transfer assets after you pass away in the most financially efficient and tax effective way.
Public holidays form part of the National Employment Standards (NES). The NES apply to all employees covered by the national workplace relations system, regardless of any award, agreement or contract.
The NES provide an entitlement for employees to be absent from work on a day or part-day that is a public holiday.
The NES protect an employee’s workplace right to reasonably refuse to work on a public holiday, and will guarantee payment where an employee is absent from work because of a public holiday.
Employees are protected from adverse action for having, using, or seeking to use their workplace right to reasonably refuse to work on a public holiday.
Download the fact sheet:
- Public holidays
What days are public holidays?
The following days are public holidays under the NES:
- 1 January (New Year’s Day)
- 26 January (Australia Day)
- Good Friday
- Easter Monday
- 25 April (Anzac Day)
- Queen’s birthday holiday (the day on which it is celebrated in a State or Territory or a region of a State or Territory)
- 25 December (Christmas Day)
- 26 December (Boxing Day)
- any other day or part-day declared or prescribed by or under a law of a State or Territory to be observed generally within the State or Territory (or a region of the State or Territory) as a public holiday.
Can a public holiday be substituted for another day?
If, under the law of a State or Territory, a day or part-day is substituted for any of the above days or part-days, then the substituted day or part-day is the public holiday.
An award or agreement may include provisions for an employer and an employee to agree to substitute the above days or part-days for another day or part-day. Furthermore, an employer and an award/agreement-free employee may agree to substitute the above days or part days for another day or part-day.
An employer must not exert undue influence or pressure on an employee in relation to agreeing to substitute a public holiday for another day or part-day.
What are reasonable grounds for requesting or refusing to work on a public holiday?
In determining whether a request (or a refusal of such a request) to work on a public holiday is reasonable, the following must be taken into account:
- the nature of the employer’s workplace (including its operational requirements) and the nature of the work performed by the employee
- the employee’s personal circumstances, including family responsibilities
- whether the employee could reasonably expect that the employer might request work on the public holiday
- whether the employee is entitled to receive overtime payments, penalty rates, additional remuneration or other compensation that reflects an expectation of work on the public holiday
- the type of employment (for example, full-time, part-time, casual or shiftwork)
- the amount of notice in advance of the public holiday given by the employer when making the request
- the amount of notice in advance of the public holiday given by the employee in refusing the request
- any other relevant matter.
What payment is required for an absence from work due to a public holiday?
If an employee is absent from work on a day or part day that is a public holiday, the employer must pay the employee (other than a casual employee) the base rate of pay for the employee’s ordinary hours of work on that day or part-day. The base rate of pay to be paid excludes incentive-based payments and bonuses, loadings, monetary allowances, overtime or penalty rates, or any other separately identifiable amounts.
However, an employee is not entitled to payment if they do not have ordinary hours of work on the public holiday.
For example, a part-time employee is not entitled to payment if their part-time hours do not include the day of the week on which the public holiday falls.
Example
Stephanie is a full-time employee who usually works overtime in addition to her ordinary hours of work on Tuesdays. She receives penalty rates for these overtime hours under the applicable modern award. Stephanie is absent on the public holiday on Tuesday, 26 January 2010, and is entitled to her base rate of pay for her ordinary hours. She is not entitled to payment for the overtime hours she would have usually worked had it not been a public holiday.
Stephanie’s colleague John is a part-time employee who is rostered to work Wednesday to Friday each week. As John’s ordinary hours of work do not include Tuesdays, he is not entitled to payment for the public holiday on 26 January 2010.