Solution and Diagnostic Data Collection
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove "HP Support Solutions Framework" through Add/Remove programs on PC
Requirements:
- Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
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How it works
1We reverse engineer older scanner drivers so that you can use old scanners that are no longer supported2We also use the latest drivers and plugins from manufacturers and operating systems3You download VueScan and use it to scan documents, photos, film and slides with your scannerWorks on 7100+ scanners
Works on Windows, macOS, and Linux
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Updated every week or two
Advanced Scanning Control
Basic Mode
Works on Flatbed, Document, and Film/Slide Scanner
Translated in to 28+ languages
The Tool For All Your Scanning Needs
VueScan has the features you need no matter what you need to scanScan Documents
Whether you need to scan a single page or a hundred page book, VueScan has the tools to help you.
Scan with Flatbed and Automatic Document Feeders (ADF)
Scan to PDF (Single and Multipage)
Optical Character Recognition (OCR)
Automatic Color Detection
Small document file sizes
Automatic document deskewing
Scan Photos
Do you have boxes full of photos in a drawer? Use VueScan to get them on your computer, and off your to-do list.
Scan with Flatbed and Automatic Document Feeders (ADF)
Scan to JPEG or TIFF
Preset photo sizes
Scan multiple photos on the flatbed
Automatic file naming
Learn more about scanning photos with VueScan »
VueScan is compatible with the HP PSC 1210 on Windows, macOS and Linux.
You need to install the HP driver to use this scanner on Windows.
You can use this scanner on Mac OS X and Linux without installing any other software.
VueScan uses in-scanner JPEG compression with this scanner to scan faster. You can turn this off by setting 'Input | Fine mode'.
HP sold this scanner in some countries as the PSC 1200 / PSC 1205 / PSC 1209 / PSC 1210xi / PSC 1210v / PSC 1213 / PSC 1215 / PSC 1216 / PSC 1217 / PSC 1218 / PSC 1219.
Every day thousands of people download VueScan to fix their old scanner
Now it's your turn to bring your scanner back to life - and keep it out of the landfill