Most of us have heard the term before, but what is the meaning of integrity in the workplace? What does workplace integrity look like in practise?
Integrity in the workplace comes in many forms, but above all refers to having upstanding character traits and work ethics including sound judgement, honesty, dependability, and loyalty. A well-known definition is: Integrity is doing the right thing (through your words, actions and beliefs) when noone is watching.
Having a high degree of integrity at work means that:
- You are trustworthy and reliable
- You practise and encourage open and honest communication
- You are responsible for your actions
Ultimately, integrity is based on values rather than personal gain.
Therefore, maintaining integrity in a work setting is crucial for employees at all levels, but especially as you continue to move up the ladder. Having integrity helps foster an open and positive work environment and an ethical approach to decision-making.
Not only is workplace integrity beneficial to businesses, but it is also beneficial to the individual. By showing that you are an honest and dependable person, you’ll gain respect and trust from your peers and managers, which can also play a big part in your career growth, progression and overall success.
How to demonstrate integrity in the workplace
Respect and follow company policies – Workplace policies are created to guide you on best practices for everything from conduct to dress code. Following your company policy enables you to make informed decisions based on the business’ values and objectives.
Be ready to work – Many of us know people who are willing to delegate but hesitant to get their hands dirty. Employees with integrity, on the other hand, are willing to go above and beyond with their own work and help others out if the situation calls for it.
Lead by example – Your working style and attitude towards others will help set a solid foundation for what you value most in others, especially people who report to you. Working to a high standard and maintaining professional conduct encourages others to follow suit.
Respect others’ opinions, even if you don’t agree with them – No matter how great your working environment may be, chances are there will be times when you simply don’t agree with someone else’s opinion. In these cases, it’s still important to be respectful, listen, and take on board what the other person is saying.
Be accountable for your mistakes – Everybody makes mistakes from time to time. Owning up to and being accountable for your mistakes demonstrates that you’re honest and open to constructive feedback – both traits that are common to people with a high degree of workplace integrity.
Employers, business leaders and employees can benefit from integrity in the workplace. Integrity involves moral judgment and character, honesty and leadership values. Individuals who show integrity in the workplace not only understand right from wrong but they practice it in all they do. This is beneficial in a business environment where trustworthy actions set the foundation for successful business relationships.
Live by the Golden Rule
Treating others the way you want to be treated is the core principle of the Golden Rule and an example of how workers can display integrity in the workplace. Practicing the Golden Rule ensures that disturbances that may distract or offend others remain at bay while in a work setting. The Golden Rule is a reflection of respect for others.
Example: Your boss wanted everyone's report on his desk by noon and is outraged that one team member's report is not there. The employee insists she turned it in. You happened to see her report on top of the pile when you placed yours there, so you can back her up. But you'd rather not get involved because your boss may become angry with you, too. Still, you know that if you were in her place, you'd want a coworker to back you up if they could, so you decide to speak up.
Is Honesty Always Best?
Honesty is an optimal example of integrity in the workplace. Honesty encourages open communication between employers, employees and co-workers. It leads to effective relationships in an organization. When workers are honest about the various aspects of their jobs that need improvement, employers can take action and help. Employers that are open about company policies and changes that affect the organization are more trustworthy from the employees' perspective.
But, many people believe it's sometimes better to tell a small lie when it isn't going to hurt anyone. The problem is, once you tell one lie, you often have to tell more lies to go along with it. It's stressful having to remember which lie you told to whom, and you begin to feel bad about lying. The combination of lying and worrying about it is starting to affect your work and you feel your integrity slipping.
Example: Like many others, you've taken some office supplies for personal use. The office manager is now wondering where all the pens have gone, and asks you if you know the answer. It seems like a small thing, so you answer that you don't. However, your office is right next to the supply room, so you realize you would have seen people coming and going. So to back up your claim, you add that you've been out of the office more than usual. Now you're feeling bad about the lying and can't concentrate on your project.
Confidentiality and Loyalty
Confidentiality is a prime example of integrity in the workplace. It is also a legal necessity. Employers have an obligation to keep certain information private. Violation of privacy policies could lead to fines, penalties and possible lawsuits. Confidentiality instills trust and encourages sincere consideration of the privacy of others.
Example: After leaving work for the day, you forgot something and came back to the office. It was deserted except for a coworker/friend who was in the department manager's office using his computer. The manager never allows anyone to be in his office unattended. Your coworker looked up, saw you, and knew you saw him. A few days later, word got out that confidential files have been breached and everyone is being questioned. Should you reveal what you saw? Which is the better example of integrity: being honest or being loyal to a friend?
Lead with Integrity
Employers and employees can display integrity in the workplace through leading by example. When individuals lead by example, they set the foundation for appropriate workplace behavior. Leading by example improves personal awareness, sensitivity to others and accountability which are all necessary for ethical behavior and integrity.
Example: The company recently sent all staff an email about the importance of being at work on time and not cutting out early. Yet, your boss often leaves early. He's the boss, so no one is going to question him. But, is he setting the right example of integrity? Does he have an obligation to keep to the same rules as what he expects his staff to do?