Is your Google Pixel™ not charging? Are you having trouble turning it on, or does it turn on and then immediately turn off? If you're experiencing one of these frustrating problems, we're here to help. Show
Every day, Asurion Experts help millions of customers get the most out of their favorite tech, whether it's teaching them how to fix a phone that won't turn on or showing them how to cast their phone to their TV. Here's their guide to fixing a Google Pixel phone that won't turn on. Restart your PixelIf your Pixel is not charging, the first thing to do is hold down your phone's Power button for about 30 seconds. It's the top button on the right side. You may also need to tap Restart on the screen. Your phone will reboot as long as it has enough battery left. Next, plug the charger that came with your device into a power source, then connect the cable to your phone. Simple, right? Test your charger and cable with another deviceIf your phone still isn't charging, look for damage or tearing on your cable, and make sure your charging cable is securely inserted into your Pixel. Next, take the charger and cable that came with your phone and test them with another device. If it doesn't charge, they may be causing your issue—not your phone. When your phone stops working, your life shouldn’t have to Our experts can help. Make an appointment at your nearest store today. Schedule a repair Try a different outletIf your Google Pixel won't charge, you'll also want to confirm that your wall outlet is working. Plug in your charger, then connect it to something other than your phone, like a lamp or baby monitor. If it works, you know the outlet isn't your issue. Remove all accessories from your PixelNext, remove any accessories attached to your Pixel, like battery packs, covers, or cases, as they may be blocking the charge in some way. Check your charging port for debris or damageDust and lint collect in your phone's charging port over time, and while a little doesn't do much, a buildup can cause charging issues. Fortunately, it's easy to fix—follow our guide to safely cleaning out your phone's charging port. Check your battery chargeNow that you know your outlet, charger, and cable are working, it's time to troubleshoot your battery. Connect your phone to your charger, then connect the charger to a working outlet. Wait a moment. If a battery icon appears on your device, that means it's powered off and charging. Restart it and let it charge up. Keep in mind, if you have a Pixel 2 or a 2016 Pixel:
Troubleshoot your screenIf the battery icon or red light doesn't appear when you plug in your phone, you may have a problem with your screen. There are a few steps you can take to fix the problem. Call your phone or use Find My Device
Connect your Pixel to a computer
Use your Pixel's buttonsFirst, plug in your phone, then press and hold the VolumeDown and Power buttons simultaneously for at least 20 seconds. If you see a red light, your battery is fully discharged. That means you should:
If you see an Android™ robot and the word “Start" with an arrow around it, that means you should:
If your Google Pixel still won't charge, you may need to have the battery replaced. If you've tried these steps and still need a little help, we're right around the corner. uBreakiFix® by Asurion is an Authorized Repair Provider for Google Pixel™ smartphones—schedule a repair at your nearest store and our experts can get your device back up and running as soon as the same day. Protect your phoneFor more than 25 years, Asurion has helped 300 million customers protect, connect, and enjoy the tech they love most. And smartphones are no exception. Your life is on your device, make sure it’s protected. Learn more about Asurion phone insurance plans today. *The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.* How do I fix Google pixels that won't turn on?Restart your Pixel in Safe Mode. Press and hold the Power button for 10 seconds.. Hold it down until the Google logo appears. Then press and hold the Volume Down button.. Keep holding it until the device powers on fully. “Safe mode” will appear at the bottom of the screen.. What does it mean when your Google Pixel won't turn on?The phone may be experiencing a system crash, which is common for all phones. Restart the phone by holding the power button and pressing restart. If you don't see a restart button, hold the power button for 30 seconds until the phone restarts.
How do I force Google pixels to turn on?To turn on your phone when it's powered off, press and hold the Power button for a few seconds. On Pixel 6 & later, press and hold the Power button until you feel a buzz (up to 7 seconds in some situations).
How do you fix unresponsive pixels?Restart your phone normally & check apps. Restart your phone.. One by one, remove recently downloaded apps. Learn how to delete apps.. After each removal, restart your phone normally. ... . After you remove the app that caused the problem, you can add back the other apps that you removed.. How do I reset Google Pixel with black screen?Press and hold the Power button. While you hold Power, press the Volume Up button and let go of both buttons quickly. Android Recovery options should be displayed. With the volume buttons, scroll to "Wipe data/factory reset" and press the Power button.
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