If your PS4 is unable to connect to the internet, you won't be able to take advantage of many of the console's most important features, like multiplayer gaming, streaming video, and installing new games. Here's how to troubleshoot your connection issues and fix your PS4. If
your PS4 won't connect to Wi-Fi or the internet, it's likely one of the following reasons: Check whether the PlayStation Network is onlineEnsure the PlayStation Network is online before you try more extensive troubleshooting steps. Dave Johnson/Business InsiderIf you can get online but can't access the PSN, your first step should be to make sure it's online. You can go to the PSN Network Status Page on another device to see if the status is green. If it's down, you might just need to wait a while for the issue to be fixed. Determine if other devices can connect to the internetCheck to see if your phone or computer is connected to the internet. Casezy Idea/ShutterstockIf your PS4 is having trouble connecting to the internet, you might want to narrow down where the problem is right away by determining if the issue is with your PS4 or with your Wi-Fi network.
Check your PS4's internet connection to the routerTry playing with your PS4 Ethernet cables and ports, or move the console closer to your Wi-Fi router. Jomic/ShutterstockYour PS4 connecting may not always be an issue with your console. It may be your wired or wireless connection creating your gameplay disruptions — including your device settings. Here are a few tips on how to test whether it's your console or your internet connection. Swap your Ethernet cord: If you are connecting via Ethernet, try swapping out the cable to see if it's the issue. Another option is to try plugging your cable into a different Ethernet port on the router in the case that the current port has blown. Move your PS4 console closer to your wireless router: You may be experiencing intermittent signal loss due to the distance — or even walls — between your console and router. You should first try to move them closer if they aren't already, and if that doesn't work, try rebooting both your modem and router. Re-enter your PS4's Wi-Fi passwordGo to Settings and choose to set up your internet connection to ensure your Wi-Fi settings are correct. Dave Johnson/Business InsiderIf you are using Wi-Fi, be sure you are using the correct Wi-Fi password. You can also re-enter it on your PS4 to see if that refreshes your connection. Here's how. 1. Using the PS4 controller, select "Settings." 2. Select "Network" and then select "Set Up Internet Connection." 3. Select "Use Wi-Fi" 4. Select "Easy." 5. Choose your Wi-Fi network from the list, enter the password, and wait for it to connect.
Dave Johnson Freelance Writer Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Read more Read less More... Why is my PS4 not connecting to server?If your PS4 won't connect to the internet, the PlayStation Network may be offline. You should also make sure to check your Wi-Fi connection and reset or move your router and modem. You can also try adjusting your PS4's DNS settings as a final resort to fix connection issues.
How do I connect to PS4 server?WiFi Connection. On the PS4 home menu, select Settings.. Choose Network.. Select Set Up Internet Connection.. Choose Use WiFi, then select Easy.. Select your Network Name (SSID) from the list of available networks.. Why does my PS4 keep saying connection to server timed out?Typically, when a connection times out, it means a server is taking too long to respond to a request for data from another device, in this case, the PlayStation 4. The error message appears when the request isn't fulfilled within a predetermined amount of time.
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