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Resetting Network Devices and Network Stack
Documentation
Content Type Troubleshooting
Article ID 000058982
Last Reviewed 09/21/2022
Resetting your network devices and network stack, as well as updating drivers for your network deices, are the first troubleshooting steps when you encounter a networking issue. Follow the steps below to reset your networking devices, to resolve most network problems, including, but
not limited to Wi-Fi and Ethernet disconnects, slowdowns, and errors, even if these issues are affecting only one computer on your network. To reset your devices in the correct order: Note that these commands affect all of your networking adapters, both physical and virtual, both used and unused, so you will see some errors when running these commands, where the resets targeted adapters that are not being used. These errors are perfectly normal, and not a cause for concern. Complete each step in order, even if you have done some of these previously, and even if you encounter errors.Note
Using the power button on your machine is probably set to sleep the computer, not to shut it down. For troubleshooting purposes, the computer must be shut down.
Resetting
the network stack
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