How to change your PlayStation sign-in ID email address
Change or recover your sign-in ID (email address) on PlayStation™Network (PSN).
What is a sign-in ID email address?
Each account has a unique sign-in ID, which corresponds to a valid email address used to sign in to PSN. Email is the primary mode of communication between PlayStation and players, and will be used to:
- verify your account
- ensure that your details are protected
- keep you up to date on important account information.
It is recommended that you use an up-to-date and accessible email address.
How to change your sign-in ID
You'll be signed out from all devices when you change your sign-in ID (email address). When you change your email address, you will receive an email to your old email address showing your new sign-in ID (email address).
Web browser: change sign-in ID
- Sign in to Account Management on a web browser.
- Select Security from the sidebar.
- Click Edit next to Sign-In ID (Email Address).
You may need to re-enter your password for security reasons. - Enter your new email address and click Save.
- You will receive an email to your new email address asking you to verify your new sign-in ID. Click the Verify Now button in this email. You will also
receive an email to your old email address detailing the change.
PS5™ console: change sign-in ID
Go to Settings > Users and Accounts > Account.
Select Sign-in ID (email address). Enter your new email address and click Save. You may need to re-enter your password.
You'll receive an email to your new email address asking you to verify your new sign-in ID. Click the Verify Now button in this email. You'll also receive an email to your old email address detailing the change.
PS4™ console: change sign-in ID
- Go to Settings > Account Management > Account Information > Sign-in ID and enter your password.
- Enter your new sign-in ID (email address) and select Confirm.
- You'll receive an email to your new email address asking you to verify your new sign-in ID. Click the Verify Now button in this email. You'll also receive an email to your old email address detailing the change.
Having problems changing your sign-in ID?
There may be connectivity issues or PlayStation Network maintenance. Please check your Internet connection and visit the PSN status page.
If you can't access your sign-in ID (email address), contact us.
Unwanted sign-in ID change?
If you believe someone has changed your account details, visit the guide below to secure your account.
Connect to a VPN server in your chosen region after installing the app on your device. Change your PSN account region by downloading and installing the app. During the setup process, create a new PSN account and select the region you want to access. You’re now in a different region! Turn on the PlayStation Store.
Table of contents
How Do I Change My Residential Address On Psn?
How Do I Know My Psn Region?
You are the same person who created your PlayStationNetwork and PlayStationStore accounts. PlayStationNetwork allows you to check the country of your account. You will find Basic Account Information in the Account section. In the section Residential Address, you can find the address and country you entered.
How Do I Change My Psn Country On Ps5?
How Do I Change My Residential Address On Ps4?
Does Changing Your Psn Affect Anything?
Those games may lose your progress, including the game’s saved data, the leaderboard data, and the trophies you have earned. It is possible that you will experience permanent game issues as a result of the online ID change, which cannot be reverted back to your old one.
Can I Change My Psn Region?
PlayStation Network (PSN) accounts lock your region and prevent you from changing it once you have set them up. It is not possible to freely change the settings in the settings even if you move permanently to another country.
Is Psn Account Region Locked?
Sony recommends using a console and disc from the region you wish to play from for the best performance on the PS4. Technically, the PS4 isn’t region-locked, but it is recommended you use a console and disc from the region you wish to play from. PSN Online IDs are usually linked to your console region, so they are most often created in that region as well. You will then be able to select the last region where it will remain permanently.