Teachers Mutual Bank is dedicated to helping Australian education sector employees and their families secure their financial futures. In 1966 a group of passionate teachers with a shared vision of giving those alongside them better financial
options came together to form a credit union. 50 years on, that passion is stronger than ever. We’re still supporting teachers, their families, and the education community with superior banking products and member service. We’re more than just a bank, we’re a market leader in member advocacy in the Australian banking sector, and committed to strong standards of corporate responsibility through community investment and
ethical business. Teachers Mutual Bank is one division of Teachers Mutual Bank Limited, alongside Health Professionals Bank, Firefighters Mutual Bank, UniBank, and Hiver Bank. Collectively, Teachers Mutual Bank Limited has more than 220,000 members and over $9 billion in assets. Back in 1966 Teachers Credit Union was established by teachers, for teachers. Since our humble
beginnings, we've grown from 29 members and $644 in deposits, to over 200,000 members and more than $7 billion in assets. Not bad when you think that our very first meetings were held in a tennis shed! Overview
A bank built for you
History
Key staff
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Steve James
Chief Executive Officer
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Nichole Banks
Chief Marketing Officer
- Glenn Becker
Chief Risk Officer
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Vicki Leaver
Chief People and Culture Officer
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Carolyn Murphy
Chief Digital Bank Officer
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Erica Pickford
Chief Operations Officer
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Glenn Sargeant
Chief Financial Officer
- Gerard Smith
Chief Information Officer
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Fred Taweel
Company Secretary
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Alan Waugh
Chief Sales Officer and General Manager
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- Graham
Green
Chairperson
- Kay Smith
Deputy Chairperson
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Phil Blight
Committee Member
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Steve Bonnor
Committee Member
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David Croucher
Committee Member
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Gina Leone
Committee Member
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Judy MacGraw
Committee Member
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Bernie Williams
Committee Member
- Graham
Green
Working at Teachers Mutual Bank
I love working at Teachers Mutual Bank. They genuinely care about all of their staff.
Careers
Community
We believe it is teachers who make communities stronger and futures brighter.
Sustainability isn’t just part of our business, it’s how we do business. We believe sustainability should influence every aspect of our planning, programming and implementation. We are committed to creating a better world for our members, the teaching community, the planet and the people on it.
Learn moreOur values
Our values
We started our journey with a foundation based on partnership, education, strength, commitment, integrity and sustainability. Over time, our journey has seen us through changes in the banking industry and we’ve responded by becoming braver, bolder and more competitive – but our core beliefs have never wavered.
Instead, those beliefs have taken a new shape, a set of concrete values. Three words embracing what we have always stood for and what we truly believe. Advocacy. Passion. Sustainability.
Advocacy
We aim to be everything you want in a bank, every time. We will be there for you at every step of your financial journey, helping you make the most of every dollar you earn and supporting you to reach your financial goals sooner. We are proud to offer products and services that have been carefully designed to be relevant for teachers. Because in the end, we know that if we do things right by you, you’ll probably let others know.
Passion
We are passionate about being the best of the best – and putting you first in everything we do. You can sense that passion when you talk to us, no matter whether it’s face-to-face or over the phone. We’re a team of extremely committed people eager to deliver exceptional service and products for teachers, their families and employees in the education sector.
Sustainability
We are 100% committed to doing what’s right – that extends from how we run our business and how we relate to our members to how we treat the environment. Whether it’s employing skilled, ethical staff, delivering product innovations or through initiatives to help the community, schools and environment, we’re absolutely focused on providing a better future for our members and the wider community.
Our story
We've been passionate about teachers and their families since 1966
Back in 1966 Teachers Credit Union was established by teachers, for teachers.
Our success was born out of a dream and a vision to give teachers and their families better financial options.
Read our storyCelebrating our 50th anniversaryMember news
View more news
Read other member news articles and competition winners
- 2020
- 2019
- 2018
- 2017
- 2016
- 2015
- Competition winners
Governance
Teachers Mutual Bank Limited's Board and Executive Management are committed to a high standard of corporate governance.
Teachers Mutual Bank Limited is an Authorised Deposit Taking Institution (ADI)* regulated under the:
- Banking Act 1959 (Cth), by the Australian Prudential Regulatory Authority (APRA) and the
- Corporations Act 2001 (Cth), by the Australian Securities and Investment Commission (ASIC).
We comply with all relevant legislation and codes of conduct.
Read our Constitution
Read our Whistleblower Policy
Our people
Meet our Board of Directors, Management, and Members Committee.
- Board of Directors
- Management
- Members Committee
Nominating for a Board of Directors position
If you have considered playing a leadership role at Teachers Mutual Bank by serving on the board as an elected Director, there are a number of important steps to take into consideration, one of which is requesting a Nominations Pack.
Learn moreNominating for a Members Committee position
The structure and composition of our members committee is outlined in the Teachers Mutual Bank constitution.
Learn moreAudit Committee
The Audit Committee plays a key role in assisting the Board to fulfil its corporate governance and oversight responsibilities, particularly in relation to financial reporting, internal audit and external audit.
Read the Audit Committee CharterRisk and Compliance Committee
The Committee provides assistance to the Board in fulfilling its responsibilities in terms of corporate governance practices, risk management and the quality and integrity of reporting
Read the Risk and Compliance Committee Charter*Teachers Mutual Bank Limited ABN 30 087 650 459 AFSL/Australian Credit Licence 238981
Firefighters Mutual Bank, Health Professionals Bank, Teachers Mutual Bank and UniBank are divisions of Teachers Mutual Bank Limited.
Careers
Careers
At Teachers Mutual Bank we’re all members of the same team. Whether it’s your first job, you’re returning to work or you’re at the peak of your professional career; it’s about making a difference to our members’ lives, the teaching community and the environment. Our culture is clearly defined by education. Our employees are encouraged and supported to further their education, develop a career path and maintain a healthy work/life balance. Our members, community and employees embrace the mutual bank core values of passion, advocacy and sustainability.
“We are passionate about supporting our employees to reach their full potential because we know they are the key to our success. We aim to reflect diversity within our organisation by creating an inclusive environment founded on workplace equity. We value the diversity of experience and perspectives among our employees as a source of great strength and we have an ongoing commitment to pay equity and gender equality at all levels of TMBL” – Steve James, CEO
If this sounds like you, then we’d love to hear from you.
Want to work for us?
Learn more about working at Teachers Mutual Bank
- Applications and interviews
- Awards and recognition
- Career opportunities
- Employee value proposition
- Employment benefits
Customer owned banking
Customer Owned Banking
Over 4.5 million Australians are customers of mutual banks, credit unions and building societies. We have worked closely with Customer Owned Banking Association (COBA), to develop the Customer Owned Banking Code of Practice.
What is the Customer Owned Banking Code of Practice?
The Code is an important public statement of the value we place on improving the financial wellbeing of our customers and the education community. It reinforces our commitment to:
- the benefits of mutuality
- community involvement
- fairer fees and
- customer or member, service.
How does it affect you?
The Customer Owned Banking Code of Practice is how we deliver on our guarantee to serve our customers first. Our 7 key promises to you outline how we do this.
Our 7 key promises to you
- We will deliver banking services in the interests of our customers.
- We will obey the law.
- We will not mislead or deceive.
- We will act honestly and fairly.
- We will offer products and services that are fit for general purpose.
- We will deliver services with reasonable care and skill.
- We will contribute to our community.
Find out more
You can download the complete Customer Owned Banking Code of Practice or you can request a copy to be mailed to you.
DownloadRequest a copyReports and disclosures
Reports and regulatory disclosures
Teachers Mutual Bank is a division of Teachers Mutual Bank Limited. Visit www.tmbl.com.au for detailed financial and sustainability related information, as well as regulatory disclosures.
- Reports and regulatory disclosures
- Availability of payments services