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Samsung TV won't turn on
Troubleshooting a TV or Odyssey Ark gaming screen that won't turn on can be tricky. In some situations, it may actually be on but just shows you a black screen. The key is the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
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TV or projector has grayed out menu options
If a menu setting is grayed out, this does not indicate that something is wrong with your TV, Odyssey Ark gaming screen, or projector. It just means that a function or certain settings are not available based on the current source, settings, or connections. For example, if your Samsung TV, gaming screen, or projector is not connected to the interne
TV is stuck in Retail store Demo mode
If your TV or Odyssey Ark gaming screen is always playing an advertising video or if its settings keep reverting back to their defaults, it's probably in Retail mode or Demo mode. This setting is used to show off the product at retail stores. To make your it operate regularly, you'll need to set it to Home mode.
Samsung TV won't find or connect to my Wi-Fi network
If your TV, Odyssey Ark gaming ark, or projector is not able to detect your network or will not connect to Wi-Fi or a wired network, there are a few things to check to determine if the issue is with your TV/gaming screen/projector or with your network equipment. This guide will help you check your equipment to solve the problem.
Samsung TV has no picture or a black screen
If your TV or Odyssey Ark gaming screen is turned on and is producing sound but has a black screen, the issue could be with your external device and not your TV. For instance, if your screen uses a One Connect Box, which allows you to connect multiple external devices, there are some troubleshooting steps you can take to solve the issue. If it isn'
Voice on TV or projector announces everything I do
Samsung provides many accessibility options for our customers. One of them is the Voice Guide, which provides narration for everything that appears on the TV, projector, or Odyssey Ark gaming screen, like menu options, the volume level, channel, etc. Turning off the feature will stop the device from narrating or announcing the names of everything t
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