To find out more about hosting your next non-game day event at Citizens Bank Park, please fill out the information below and one of our sales representatives will contact you shortly. For additional questions, please call us at 215-218-5100 or email [email protected]. Show Please refer to the Guest Code of Conduct page of phillies.com. Ticket Information
Mobile Ticketing - The MLB Ballpark app allows easy entry into Phillies games at Citizens Bank Park (including Sports Complex parking) via your mobile device. With the app, you can browse inventory, forward tickets to others, and use for entry into Citizens Bank Park (access your barcode(s) before coming to the ballpark). If you have questions regarding your mobile tickets, please contact Phillies Ticket Services at 215-463-1000. Mobile Ticketing FAQ » To access your tickets from your mobile device:
Mobile Ticketing FAQs » Group Outings (for groups of 25 or more) - Ordering tickets for your group of 25 or more is easy. Contact Phillies Group Sales at 215-463-5000 or [email protected], or visit phillies.com/grouptickets to purchase online. [email protected] » phillies.com/grouptickets » In-game - Ticket windows are located on the Main Concourse (behind Section 124) and the Terrace Level (behind Section 318). In person - Ticket windows are located near the First Base Gate on Pattison Avenue. For all home games, additional ticket windows will be open on Citizens Bank Way. MLB Ballpark app - Your mobile companion when visiting Citizens Bank Park. With this free app, access your mobile tickets as well as get questions answered, as well as enter Citizens Bank Park utilizing your mobile device; receive notifications for important game information and updates; learn about special events and promotions happening at the ballpark; view your check-in history and add pictures to the Journal; explore the ballpark with interactive concourse maps, directories and concession menus and find out your favorite player’s walk-up music. Plus, enjoy games, entertainment, trivia, and much more. Official Game - A game becomes official after 4½ innings, if the Phillies lead. Otherwise, five full innings must be completed before it is considered a regulation game. Re-entry - There is a no re-entry policy in effect at Citizens Bank Park. Tickets do not entitle the holder to reenter the ballpark after leaving the ticketed area. Perfect Pitch Pizza Parties for Kids - The Phillies Perfect Pitch Pizza Parties are unavailable for the 2022 season. Season Tickets - Season Ticket holders enjoy excellent benefits, including Postseason Ticket Priority, discounted pricing as compared to individual game tickets & more. Season Tickets » Suites and Club Decks - Available for individual game purchases. Visit the Group Party Areas page at phillies.com/grouptickets for more information. Group Party Areas» . Theme Nights - The Phillies host a variety of theme nights throughout the season, which provides our fans with similar interests the opportunity to come together and enjoy a game at beautiful Citizens Bank Park! Many of these events also include a unique giveaway item, exclusively available to fans that purchase a Theme Night ticket. Tickets must be purchased through phillies.com/themenights. Theme Nights » Ticket Re-Selling - Tickets may not be resold on the private property of Citizens Bank Park or in the parking areas that surround it and tickets associated with such transactions are subject to confiscation. (This prohibition is in addition to all restrictions and prohibitions imposed on re-selling by law.) In many cases, tickets offered for sale by re-sellers are misrepresented, counterfeit or stolen Wheelchair and Companion Seating - Wheelchair and companion seating is available in the following areas: Field Level, Pavilion/Arcade Level, Scoreboard Porch and Terrace Level. Companion Seating is available alongside the spaces for guests using wheelchairs at a maximum 3:1 ratio (3 companions per wheelchair). Folding chairs will be provided for companions. Check phillies.com or call 215-463-1000 for seating availability. Will Call - Orders placed over the phone or via the internet will access their tickets on the MLB Ballpark app. If any problems occur, Will Call may be an option, please contact Ticket Service at 215-463-1000. For identification purposes, guests should present their driver's license and credit card used for their ticket purchase when picking up their tickets. Mobile Ticketing » What is the Phillies phone number?For more information call 215-463-5000 or email [email protected].
What time do the gates open at Citizens Bank Park today?Ballpark Information
For all home games, additional ticket windows are open on Citizens Bank Way. For all Regular Season home games, all gates open 90 minutes prior to game time.
What kind of bag can I bring to Citizens Bank Park?Bag Policy
In an effort to expedite entry, guests are prohibited from bringing bags, including backpacks and drawstring bags, to the ballpark. Only clutch purses (12" x 12" x 1"), fanny packs, medical bags, clear or solid tote bags and diaper bags will be permitted into Citizens Bank Park.
What is not allowed in Citizens Bank Park?Guests may not bring any of the following into Citizens Bank Park: Cans, glass bottles and open containers; Bags, including backpacks; See section on Bags for further information.
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Citizens Bank Park customer service phone number
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