Consumables department manager skills for resume

1. Resumes
2. Walmart Consumable Department Manager

XXX X XXXXX XX, McAlester, OK 74501

Accomplished and energetic supervisor with a solid history of achievement in retail management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, associate development, and inventory control.

• Judgment and Decision Making
• Time Management

• Troubleshooting
• Instructing

• Active Learning
• Critical Thinking

Operations Zone Supervisor 11/2011 - Current
Walmart - McAlester, OK

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

• Inventory stock and reorder when inventory drops to a specified level.

• Instruct staff on how to handle difficult and complicated sales.

• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or terminating workers when appropriate.

• Enforce safety, health, and security rules.

• Plan and prepare work schedules and keep records of employees' work schedules and time cards.

• Establish and implement policies, goals, objectives, and procedures for their department.

• Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Consumable Department Manager 09/2010 - 10/2011
Walmart - McAlester, Ok

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

• Estimate consumer demand and determine the types and amounts of goods to be sold.

• Assign employees to specific duties.

Field Project Supervisor 03/2007 - 09/2010
Walmart - Houston, TX

• Direct and supervise workers.

• Study job specifications to determine appropriate construction methods.

•  Oversee workers who complete specific pieces of the project, such as painting or plumbing.

• Take actions to deal with the results of delays, bad weather, or emergencies at construction site.

• Prepare and submit budget estimates, progress reports, or cost tracking reports.

• Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.

• Schedule the project in logical steps and budget time required to meet deadlines.

Assistant Manager 04/2005 - 02/2007
Walmart - Atoka, OK

• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

• Resolve customer complaints regarding sales and service.

• Review operational records and reports to project sales and determine profitability.

• Monitor customer preferences to determine focus of sales efforts.

• Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

• Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Customer Service Manager 01/2003 - 03/2005
Walmart - McAlester, OK

• Assist customers by providing information and resolving their complaints.

• Greet customers entering establishments.

• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

• Assign employees to specific duties.

• Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Cashier 10/2001 - 12/2002
Walmart - McAlester, OK

• Cash checks for customers.

• Offer customers carry-out service at the completion of transactions.

• Process merchandise returns and exchanges.

• Calculate total payments received during a time period, and reconcile this with total sales.

• Answer customers' questions, and provide information on procedures or policies.

• Greet customers entering establishments.

• Supervise others and provide on-the-job training.

High School Diploma: May 2001 Savanna Public School - Savanna, OK

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Previous Companies:

• Walmart

Previous Job Positions:

• Assistant Manager
• CUSTOMER SERVICE MANAGER
• Cashier

Schools:

• Savanna Public School

Level of Education:

• High School Diploma

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