Using a smart TV comes with so many perks compared to using their traditional counterparts. They come with improved sound functionality, larger screens, sharper resolution,? and a myriad of apps that you can download and use. Smart TVs do not only produce better pictures, but also give a lot of functionality to gaming apps, as well as streaming apps such as Netflix, Hulu, Amazon Prime, and of course HBO Max. Show
Samsung TVs are no exception. They come with a plethora of apps preinstalled, with many consumers choosing among different streaming services. If you’re one of the people who chose HBO Max, it’s a great choice with new and engaging shows and movies rolling out continuously to the app. What’s saddening is that some users experience HBO Max not working on Samsung TV, for no reason. You may have tried troubleshooting, or you simply don’t know what to do, but the problem persists. If you’re among those users, you’re not alone as it’s a common occurrence. Luckily for you, HBO Max not working on Samsung TV is not an unfixable issue, you won’t lose your subscription service, you won’t have to throw your TV through your window and, of course, you won’t have to switch to a new streaming service. Let’s engage in some DIY activity! Scroll down below to learn what could’ve caused the HBO Max not to work on your Samsung TV. Once we’re done troubleshooting, we’ll help you fix your issue. While most of the issues should be fixable with a few steps and minimal effort, if nothing helps, you’ll have to consult HBO Max customer service or check if something is wrong with your TV’s Software. Reasons For HBO Max Not Working On Samsung TVAs we mentioned above, there are a few reasons why HBO Max doesn’t work on your Samsung TV. Once you identify the issue, you’ll be able to fix it in no time and return to your favorite content on HBO Max. Once again, it is possible for these causes to not be one of the reasons why your Samsung TV doesn’t work with HBO Max. If that’s the case, you’ll have to consult the customer service of the respective companies HBO and Samsung. A Glitch In Network or Power SupplyFor some reason, mostly the data and electrical energy being exchanged between the devices, routers and other devices may cause a glitch in the system. Although smart software such as the one that comes with Samsung Smart TVs delivers much greater performance than the old TVs with the built-in firmware, glitches like this can happen, even due to a small power fluctuation. Nevertheless, this shouldn’t worry you. All you have to do is be patient. Glitches can cause all the apps to work smoothly but some of them to act up. In your case, the app that acted up was HBO Max. Luckily, there are ways to fix it without a problem.
That being said, you should check if some of your other devices are disconnected from the internet. After that, there are certain things that you need to do:
Unfortunately, glitches like these may happen when there are power outages, fluctuations, or sudden power surges. No device no matter how well-protected is immune to how energy is exchanged.
HBO Max Not Downloading on Samsung TVSo, you’ve subscribed to HBO Max service and can’t wait to watch your favorite movies and show, but then all your happiness is shattered into pieces when you notice that the app can’t be downloaded on your Samsung TV. What to do? Samsung TVs are usually bundled up with different apps that serve a purpose. Some of them are bloatware and can’t be deleted from the system, but you’re also able to get a bunch of new apps on your TV, one of them being HBO Max. There are various reasons why the HBO Max won’t download from the store. Some of them can be simply an issue on their end, a glitch in the app, your internet connection not working or no memory on TV.
Checking whether Samsung TV is connected to the internet or not is another solution that you can try out. Sometimes Samsung TV disconnects from the internet, or maybe someone else did it unintentionally. This is what you have to do.
Regardless of what your TV shows you, you should repeat the steps from the previous paragraphs on restarting the network and trying to see whether you can contact your ISP’s customer service and have your network problems resolved. Another issue that may arise with downloading the HBO Max app is a lack of storage or memory. It happens when you’ve exceeded the storage capabilities on TV. It stores all the apps, files, and app data on special storage which saves the content you download and watch. That being said, if your memory is full, you should delete the files that are causing the memory to be full. It’s worth noting that apps have gotten quite bigger compared to the past, which is why if you purchased a Samsung Smart TV from 2017 or 2018 that you may not be able to clear all the memory. Moreover, some people may have to deal with memory from other apps that came preinstalled and are filling the space. In such situations clearing the cache seems like the most sensible option. Here’s how to do it:
You can also watch this YouTube video that will help you clear the cache memory out as well as cookies on Samsung Smart TV. Another thing worth pointing out is that most modern Samsung TVs come with scalable memory. That means that you can purchase cheap memory sticks and increase the supported memory. After that, your download should start and finish without failure. Can’t Install HBO Max on Samsung TVAnother common issue with HBO Max and Samsung TV is connected to installation problems which are quite frequent. Here’s why it may be happening. Once HBO Max was downloaded it no longer needs internet, at least during the installation or patching processes. That said, you won’t need to check the connection status or work on your router to ensure the device will finally run HBO Max. It, however, can happen for other reasons like a bug that happened during the process of writing files and cache into the memory. You’ll have to either power off your TV or do something that is called a “cold start.”
Your HBO Max Is OutdatedDevelopers constantly roll out new app versions to keep up with the tech trends and run security maintenance which makes sure your data is safe and no one tries to exploit hidden bugs on your TV. This may be a nuisance for users who are annoyed by having to update their apps now and then. Some older Samsung TV models may not warn the user that the app is outdated and that it needs to get a new version to function properly. That’s why a lot of people are confused when they see they keep getting errors or random crashes shortly after starting the app.
HBO Max Won’t Load UpOne of the most annoying occurrences connected to HBO Max not working on Samsung TV is when the app enters an infinity buffering and loading loop that never loads up. It simply grinds the gears to most of the subscribers who wanted to just relax and enjoy a new episode of their favorite show. Funnily, this silly issue is resolved in the most ridiculous of ways, and most of the solutions don’t even have much to do with you. The app will continue loading, without giving any error or crashing, but if you’re patient enough, it may show a connection error. That’s why it’s necessary to check up the connection status of your TV and whether it’s even on the network.
Your System is OutdatedOn rare occasions, it may be your TV software that is outdated and it needs a refresher. A new update will introduce new features while also fixing some errors and bugs from the past. Some third-party apps like HBO Max are designed to work only with the newest versions which are why HBO Max may not work if your system is outdated.
Compatibility IssuesCompatibility issues may sometimes occur in older Samsung TVs. Unfortunately, streaming got quite a pair of legs since the first Samsung Smart TVs came out to the market. In a way, movie and show streaming became much more revolutionized and intuitive, which requires more resources. Apps such as Netflix and HBO Max became more power-hungry which leads to them needing more system resources which older TVs don’t have. Samsung TVs that rolled out before 2016 and some of them that rolled out in 2016 doesn’t have the support for HBO Max which is the reason why it may not be working.
System InstabilityIf you notice that your TVs software has been acting a bit unstable for some time, that other apps and streaming services are crashing, it likely needs a refresher. Sometimes a “cold start” may not be enough which is why it may be necessary to factory-reset your Samsung TV. This video explains it in detail. Keep in mind that if you choose to Factory Reset your Samsung TV all the data from it will be deleted. It’ll be a fresh start for you and your TV, so better reinstall the apps you had before. How do you reset Apps on Samsung Smart TV?For most people, the easiest way is to hold down the Power button on the remote until the TV turns off and on again. This should only take about 5 seconds.
How do you restart HBO Max app?Turn your device off. Wait 10 seconds and turn it back on again. Open HBO Max and sign in, then try streaming again.
Can you reset HBO Max?Open the HBO Max app on the phone, tablet, or TV device where you subscribed. On the sign-in screen, choose Restore Purchase.
How do I fix HBO Max on my TV?You may need to try more than one of these solutions to resolve the issue.. Check for updates. First, make sure your HBO Max app and Android TV are up-to-date. ... . Test your connection speed. ... . Sign out and restart your devices. ... . Clear app cache and data. ... . Uninstall and reinstall HBO Max.. |