How many hours flight from Tennessee to Texas?

Pros: "Everything was very good Great crew!"

Pros: "My friend was experiencing knee pain and the flight wasn’t full. Alaska Airlines upgraded our seats at no extra charge to give her more knee/leg space to help alleviate her discomfort."

Pros: "The crew were very professional and friendly. The comfort of the seating was great as well."

Cons: "Nothing, it was great!"

Pros: "On time departure"

Cons: "My seat didn’t lay back"

Pros: "Large overhead bins"

Cons: "More accurate closed caption filter on movie selections"

Cons: "Silk air seats are not comfortable"

Pros: "The crew was very nice and polite. The loading went smoothly."

Cons: "The free snack maybe could be a sweet or salt option that is the only thing I could think of."

Pros: "The movie that I watched"

Cons: "The flight attendants was horrible they did not have the food and wine and order a drink and they were not pleasant at all"

Pros: "Boarding was fast."

Cons: "Planes are old and do not have enough room for luggage."

Pros: "Seats ok."

Cons: "Headrest on the seats will be appreciated"

Pros: "Each seat had its own built in free movie option."

Cons: "We were delayed for three hours and they really had no other options and didn't offer any apology gifts in condolence. I had two small children and they didn't even offer a snack."

Pros: "Crew was great, plane was very clean, seat did not recline that easily but no one was next to me so I cant complain."

Cons: "1) The economy section needs phone/device chargers. 2) accessing the entertainment is not easy and finally when I got to the screen to select a movie, there was this window in the middle of my screen with junk running that I couldn't get rid of so I gave up on the entertainment,"

Cons: "About time economy class has more space"

Pros: "I specifically book with Alaska Airlines bc in all my flights I have never had bad service. Delta, Continental, not so much. The crew was great. We hit quite a bit of turbulence but everyone was calm and the pilot sounded in control so no problem."

Cons: "Tons of empty seats but airfare was still on the high side"

Pros: "On time take off Early arrival Friendly crew Not a crowded plane. Being a holiday weekend, I was totally surprised!! Gave 1 for Entertainment because there was none."

Pros: "Staff were friendly, flight timings were punctual."

Cons: "Seats are hard and less comfy. Alaskan airlines can afford much better seats."

Pros: "Everything was comfortable"

Cons: "Carry on storage was limited but the staff was accommodating"

Pros: "The movie selection was good and the seats were alright."

Cons: "I got stuck on a tarmac and have been here for over twenty minutes. The crew hasn’t said a word since we landed."

Pros: "Flight was quick and smooth"

Cons: "Airline stewards we're not very attentive"

Pros: "Comfort & spacing of seating."

Cons: "Uncomfortably cold flight. Asked stewardess to turn heat on. Was told it would be taken care of once we were airborne. It never was. Could not relax or sleep d/t being so cold. Myself and others noted to be wearing their hoodies & sitting on their hands to keep warm."

Cons: "2 hour delay for mechanical issues with a door latch. Shouldn’t they inspect these things prior to boarding passengers! Very displeased."

Pros: "The Flight Staff was incredibly kind, and in-flight entertainment had a great selection of content"

Pros: "I would definitely fly Alaska airlines again!"

Pros: "The crew. The easy check in. Not so much on the boarding but it’s ok."

Cons: "The boarding part. Why load the end of the plane first? There was more traffic doing this than loading passengers per rows. Just saying."

Pros: "Crew on Alaskan Airlines was really professional and kind! Super efficient! Great flight!"

Pros: "The staff was friendly and responsive to questions when we were trying to figure out how long it would take to actually leave."

Cons: "We had to wait over an hour and a half to fly out of Nashville due to waiting for fuel to be brought to the plane. It would've been nice to know that we'd be delayed because I was traveling with a pet and I would've preferred to have her walk around the airport before having to place her in her carrier under the seat in front of me for 1.5 hours more than I anticipated."

Pros: "Checking in baggage and getting thru security was A BREEZE."

Cons: "WiFi once on board did not work on my iPhone."

Pros: "Everyone is so nice. Easy & reasonable price."

Cons: "Nothing."

Pros: "Crew was very good and respectful. The pilot constantly kept informing us of flight route and possible changes. Even made the passengers aware of an amazing light storm outside the aircraft that was impressive sight to see."

Cons: "The seat I sat in felt as though I was slipping off of it. i was constantly having to reposition and get comfortable. My lone issue."

Pros: "Friendliness of the crew"

Cons: "Seating space"

Cons: "After going through full service to pay my pet fee, I get told at the gate that I need to buy a different carrier because my pet could not move around. I have had this same pet carrier for over 5 years and have been traveling with it. My pet is only 4 1/2 pounds 5 at its max sonthe carrier I have works perfectly fine. I was told to step out the line....made wait til the very very end til the plane was about to leave to be let on. This was an inconvenience as I was all set to go."

Pros: "Everything and everyone was awesome"

Pros: "Service was great! Everything was on time!"

Cons: "I was so comfortable that I fell asleep and missed the snack cart go by."

Cons: "You have to purchase snacks. Such a big company and it can’t offer free snack(cookies or pretzels)???"

Pros: "I appreciate that they’re trying to keep the Virgin spirit and quality alive."

Cons: "There wasn’t anything I didn’t like."

Pros: "Arrived at destination over an hour early."

Cons: "Restrooms were inoperable."

Pros: "I was very sad to see Virgin Airlines was bought by Alaska Airlines but I’m happy to see they are still using Virgin planes. The planes are spacious and we love the onboard entertainment! Thanks Alaska Airlines!!"

Pros: "Very friendly and cordial staff"

Pros: "Seat was comfortable"

Cons: "Entertainment system down"

Pros: "Comfortable, pleasant attendants and the smooth transition from loading and unloading personnel. Head and shoulders over SW."

Cons: "It was a good flight, can't help mother nature with the turbulence. Asked for headphones, and they didnt give me one. Couldn't rate the food because there were no meals given."

Pros: "Upgraded without asking for it."

Pros: "Like having movies to watch."

Pros: "On my way back home I noticed that there was ONE seat that was empty in First Class as I boarded the plane. I asked the flight attendant about it and she said that I would have to go back up to the ticket agent to inquire there. So I did, and I was told when I walked back up the ramp to that kiosk that the ticked agent had just Closed The Flight. So, the other lady who was standing right there said that she had to escort a minor on to the flight and that she would accompany me back to the airplane and see if she could help. She did, and when we got back to hand off the minor to the flight crew she then inquired about that seat. It was agreed that the seat was going to be vacant, and since I am a 6' 1", 250 pound man, they all thought it would be a nice thing to allow me to sit in that first class seat at no extra charge! Wow!! What a difference that made on the 4 hour flight! Thank You Alaska Airlines for helping me out and hooking me up! I will remember that when I am booking my next trip!!"

Cons: "Not enough leg room. Not excited about the sausage & egg skillet for breakfast."

Pros: "Entertainment on gogo."

Cons: "The wait at baggage claim."

Pros: "The plane is too small and the overhead bins are too small for a 3.5-4.0 hour flight. They had no hot water so no tea or coffee."

Pros: "Great crew, bags were delivered fast"

On all four flights i had this week, the wifi was out. All the attendants were great. One was very entertaining... as he did the preflight instruction in a "Cat in the Hat" type presentation...

Pros: "Liked the extended emergency seat"

Cons: "The boarding process, the delays due to weight issues"

Pros: "Crew was incredible"

Cons: "Nothing. Thank you for everything and getting us home safe"

Pros: "So kind and friendly and helpful. I’m always impressed by Southwest!"

Cons: "Food for purchase"

Cons: "Wifi went out in the middle of a movie in the middle of the flight. Bored and frustrated!!!"

Pros: "The crew was amazing."

Pros: "Crew was nice, food we had cookies and inflight beverages."

Cons: "Plane was a little older. But the staff was terrific"

Pros: "the crew was fine"

Cons: "Very late - kept pushing the departure and the final departure info quoted arrival a t 7:40pm but in fact we arrived at 8:09pm"

Cons: "Flight was good but temperature was way to warm"

Pros: "Crew was entertaining and great."

Pros: "I made ut on time"

Cons: "Tne treats. The biarfingvwas awful with 30 b oarding between a and b"

Pros: "Announcements were very entertaining. Crew was amazing and friendly."

Cons: "We sat on the tarmac at our arrival destination for an hour. Still sitting here..."

Cons: "bumpy flight, unavoidable-love swa"

Pros: "It was a typical Southwest Flight; I enjoyed it."

Cons: "Nothing...everything was fine."

Pros: "Flight was full but the crew was very professional and hospitable."

Cons: "Nothing.."

Pros: "Flight attendants were welcoming and VERY accommodating. They were super nice and made me feel comfortable. I have a spinal injury (also a bigger person) and I got an extra seat to be more comfortable. They made sure the seat was available for me before I boarded. it Was a refreshing experience."

Cons: "It was wonderful. No complaints"

Pros: "The crew was good."

Cons: "NA"

Cons: "2 hours late. Not weather related. No compensation. No drink service."

Pros: "We made it safe to the airport"

Cons: "I was unable to hear boarding being announced (IF it was announced). On the first leg the plane was nearly full when we got on due to passengers from a previous flight remaining on the plane. There were no snacks or drinks on ANY flights I’ve Flown in the passed 2 weeks (ALL Southwest flights)."

Pros: "We were on a flight from HOU to PHX and we on the runway, when due to severe weather, the airport closed. We were there for a long time and the crew kept us updated, hydrated and told jokes to break the tension of an extremely bad situation that was out of our control."

Cons: "Nothing! They even sent us LUV vouchers the next morning (that more than reimbursed this single mom - me, for all the funds spent for the trip), to compensate for the bad experience that was COMPLETELY OUT OF THEIR CONTROL. Kudos, Southwest for going above and beyond the call of duty to win me over!"

Pros: "Seats new plane."

Cons: "Delayed loading really badly managed little info on problem."

Pros: "The crew was amazing. The seats were a little tight but the experience overall was excellent."

Cons: "I did not have any problems so I honestly could not say what could have been better. Checking, boarding, everything was very organized and easy to get done."

Pros: "I just have a hard time checking in 24 hrs ahead being in boarding group b and getting the last 2 seats together in the back... we were lucky... boarding group b after 41 were seperated and boardfing group c had no chance"

Cons: "Wish there was a better way to get seats. Found that you can watch a movie on your phone with their WiFi though which was on"

Pros: "Always great customer service"

Pros: "Excellent service by South West"

Pros: "Southwest staff Frank was entertaining and good service."

Pros: "Crew was really nice."

Cons: "I wish the landing wasnt that rough. Felt like I was at six flags."

Pros: "The crew was great."

Cons: "It was freezing!!!! All of the passengers were complaining."

Cons: "The were off on their passenger count and it took over 1 hour and multiple attempts to get it right with multiple stops and starts. Even the crew and pilots were flabbergasted. Completely unacceptable."

Pros: "Flight on time, drinks & snacks; arrival on time"

Cons: "More options on snacks"

Pros: "Southwest boarding works best"

Cons: "After spending $80 to upgrade our position in the boarding process, we were dismayed to learn that there were more than 20 so-called pre-boards, some of which had come from an earlier flight. I have complained to Southwest and will demand a refund, and I have also contacted the credit card company"

Pros: "Ample seat room. Not full flight. Attentive flight attendants."

Cons: "Cup of hot tea was very small."

Pros: "The ability to sit next to my person."

Cons: "Soccer team of over 20 kids who were allowed to act their age. Also, your pretzel bags are hard to open. Southwest flight attendants were awesome."

Pros: "The flights were in time, boarding was well coordinated."

Cons: "No announcements were made after SW028 landed to inform passengers regarding the long wait on the tarmac."

Pros: "We left on time. No major hang ups on the flight. Uneventful like it should be. Basic snacks."

Cons: "Nothing to really comment about. No bad passengers. I guess coming from San Juan, people trying to bring too many items on the plane."

Pros: "The crew was very friendly."

Cons: "In general ok"

Pros: "The ice water."

Cons: "Babies crying, about five kids at the same time. Only a tiny bag of peanuts as snacks. Seats where totally uncomfortable, everyone that passed was hitting my arm. And a big guy on the other side, I felt like a ham in a sandwich."

Pros: "Flight departed on time and arrived 15 mins early."

Pros: "The crew honestly tried their best to make things better. Everyone was cranky, and they had no power to fix anything. Normally I love southwest, but this was a nightmare."

Cons: "Landing 3 hours late, at damn near 2am on a work day is completely unacceptable. I'm never taking the last flight of the night again. I have to go to work this morning! And I had the great fortune of being a tall man sandwiched between 2 average sized people on the 3 hour flight, which meant all 3 of us were wider at the shoulders than our seats were. God help the poor sap who sat in front of me, because his seat was never going to recline with my knees firmly wedged into his kidneys."

Pros: "Great staff, good price, good airline."

Cons: "Nothing at this time"

Pros: "Service is alway the best."

Pros: "Lots of empty seats on the flight so more comfortable than most. Friendly communicative crew."

Cons: "Everybody hates peanuts. Please consider providing outlets at the seats so we can charge our devices, and little tvs on the backs of the seats. As-is, $8 for internet on a short flight is dumb and my phone can't last very long playing media anyways."

Pros: "On time"

Cons: "No complaints"

Enjoyed the flight attendants and a smooth ride

The flight attendants constantly hassled everyone and nit picked everything. I was told that my seat wasn’t upright, but the seat was old and wouldn’t go upright. Then I was moved a seat over. That seat also wouldn’t stay upright. I was constantly hassled about it, even though I wasn’t putting it back. All the seats were having the same issue, so the flight attendant told us over the intercom that if we couldn’t get our broken seats to work right, they would circle the airport and add another 20 minutes to our flight. Absolutely the worst experience I have had on a plane. Absolutely insane.

Everything was good.

Everything went smoothly and all staff did a fantastic job taking care of passengers and their carry-ons that didn't have enough overhead compartment space to put into, but did well taking care of everything.

Departed 25 min late with no explanation. Arrival time was very off due to late departure but would have appreciated a better estimate.

Pros: "The crew was very professional and polite, my flight attended (blond lady) was very pleasant and very professional. She should be promoter to teach others how to be professional without kiss passenger's a*s."

Cons: "Could be better if the check in line employee were be able to sell one way ticket to Boston at 13:20hr , instead I had to purchased round trip just to get at my destination at planned time. Also I had to pay 30 dollars to go get the next flight at 18:59hrs , which was extremely inconvenient."

Pros: "Crew were great, loved having spare seats....Just a very welcoming flight."

Cons: "My screen on the Nashville to LA wouldn't let me watch the movie I wanted too but everything else was great. Glad they were there to get me home to Australia when other airlines weren't!"

Pros: "The snacks and water were great. Smooth flight."

Cons: "Nothing."

Pros: "Funny. Kind. attentive."

Pros: "Easy boarding, our connecting flight was at the same gate!"

Cons: "Would always love more room in comfort class."

Pros: "Great entertainment"

Cons: "We just boarded pretty late for apparently no reason"

Pros: "The crew was pleasant and helpful."

Cons: "The plane was an outdated jalopy. I thought the exit doors were going to fly off. This was in vast contrast to the 737 plane that we had taken earlier in the day for a flight from BNA to ATL."

Cons: "My hard shell suitcase was broken during the process not sure when or where. Items in my suitcase were also damaged. The seats are so close together that it was very hard. If you are a bigger person I recommend flying first class."

Pros: "Great staff."

Cons: "They lost my bags in Amsterdam."

Pros: "They were great & super friendly!!"

Cons: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"

Cons: "No in flight entertainment behind the seat"

Cons: "Overall it was a great fight on time boarding. Earlier arrival to norfolk than advertised Excellent crew. This is my 3rd time flying Delta I’m impressed."

Pros: "Getting to my destination."

Cons: "Leg room, more room for carry on bags, coats, etc."

Cons: "Flight Delayed > Pilot on Connecting Flight"

Pros: "There was no flight booked by Kayak although I paid for my trip. I’ve addressed this 3 times & still have yet to receive a call from customer Service."

Cons: "Poor service"

Cons: "The flight attendants were unfriendly, condescending. They seemed unhappy about having to serve people."

Pros: "Everything was excellent . The food was good The crews were friendly courteous and professional. The planes were well maintained and comfortable. Everything but one thing was excellent"

Cons: "The one thing that I didn’t like is that I have a disability and cant walk very well so I requested a wheelchair and assistance to the plane. Everywhere the service was impeccable except for Nashville I never did get the wheelchair and had to walk to the gate My back hurt me for most of the next 24 hours. In my own country I was treated the worst."

Pros: "Friendly crew."

Cons: "Flight was fine."

Cons: "I couldn’t sleep in a chair... wish I could"

Cons: "Really rough landing"

Pros: "Newer plane. Friendly crew. Landed safely and on time."

Pros: "First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows."

Cons: "WiFi didn't work for me at first."

Pros: "Nothing."

Cons: "The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC"

Cons: "Gas fume on the back seats are horrible"

Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."

Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."

Cons: "Boarding was a little bit rushed and the gate agent was visibly irritated by some passengers who didn’t check their bags."

Pros: "The plane had mechanical so we had a long delay. No fun"

Pros: "They waited for me as I was late"

Cons: "My suitcase was damage"

Pros: "It’s was super smooth! Fast service and great customer service."

Cons: "The intercom was a little messed up."

Pros: "Nothing"

Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."

Pros: "I got to fly where I needed to go."

Cons: "The vents above my entire row of seats did not work, meaning there was never any air coming out even when they were fully open. This made for a long, hot, claustrophobic ride. The flight attendants seemed first disbelieving and later unconcerned that no air came out of our vents. I doubt they even reported them as broken after the flight. Delta's new boarding process is absolute chaos. More than half the plane had no seats assigned until 20 minutes before boarding, and the seats were displayed on a screen a good 25 feet away from the gate, meaning people had to constantly walk back and forth between the doorway and the screen. The gate agents were clearly overwhelmed. If this is how Delta is organized now, I won't be flying on them again."

Cons: "Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again."

Pros: "Seating and boarding were fine. That process was relatively quick/straightforward"

Cons: "I have never had an on time Delta flight, and hopefully, it will happen one day"

Cons: "After waiting patiently through a 3 hour delay we were inbound to Minneapolis. We were set to arrive at 9:45 pm and there were multiple 10 pm connections. Delta flew into the furthest gate away, didn't communicate with the connecting flights to give it 5 more minutes and didn't have transportation waiting to bring us top our connections. After ruining across the entire length of the MSP concourse I arrived at 9:58 only to be told they already left. Worst communication I've ever seen. Delta should be ashamed."

Pros: "Fast boarding one way from Nashville to Boston. Smooth ride and on time."

Cons: "Trash onboard from previous flight and flight attendants texting during beverage service and seemed annoyed they were having to hand out drinks and crackers. I don’t enjoy feeling like a nuisance when I’ve paid $250 for the flight. FREE WiFi didn’t work. I always avoid Delta when possible."

Cons: "Delta's entertainment app does not work with Kindle Fire"

Pros: "Courtesy. Efficiency The flight attendant was extraordinary. Coates"

Cons: "The first plane was a little old. Neither reading light worked."

Cons: "Mechanical failure had to switch planes an hour and 20 minutes late"

Pros: "Flight crew were friendly and engaging."

Cons: "Delta customer service- terrible when I called about reservation. Agent upon arrival at airport clearly not happy about 5am shift."

Cons: "727 modern plane free movie free Wi-Fi"

Cons: "The airport crew at the check-in desk was rude"

Pros: "Short flight 35 minutes, Attendants were magnificent - friendly and focused on the customers as if they were important human beings spending hard earned cash instead of live cargo whose fares were already in the bank. This factor alone will cause me to choose Delta over others despite any small difference in price. Never waited very long in any line. Zero frustration."

Cons: "Had to pay to check a bag for the 35 min. domestic leg of my international flight which carries no baggage fee ON THE SAME AIRLINE booked at the same time. Lame."

Pros: "Friendly staff."

Cons: "Cabin air was very warm. Individual A/C fan was very slow. With it being a night flight, I was unable to read since my overhead light was not working."

A REVIEW BASED ON FACTUAL EXPERIENCES ON FORIGN CARRIERS AND THEIR SERVICE COMPARED TO AA and Other US CARRIERS, FIRST CLASS WHAT ? YOUR price for what not much more then a premium class seat AND ALL YOU OFFER IS a can of coke and a pkg of Fig Cookies ? Seriously. All 4 of my flights were first class, Joke of an offering, and each one sucked, I am American and I have flown over 800,000 miles and over 650 flights in 4 years, out of all these flights I've only flown US Carriers 12 times and I know that is a factual number. Jet Blue I will fly again, they act are a good and ran and they know how to take care of their guests AMERICAN AIRLINES JUST SUCKS Cathay pacific, Eva Air, Air Asia, Asiana, Korean Air, ANA, Thai Air ways and many more, I fly business class and every one of these airlines blows away these Sad Poorly ran US CARRIER'S, ,

Pros: "My flight was canceled and I don't know when or how much I will be refunded. The flight was canceled due to "maintenance" and they booked me on a new flight...for 16 hours later on the NEXT DAY. That was not acceptable for me and my travel companion since we have work today. There were no other flights and rental cars were scarce. I was able to book us tickets on a bus, and incurred costs for the bus tickets and the transportation to the bus stop. I want to be compensated for those costs AND refunded for the price of the ticket."

Cons: "Everything. There was also a lot of miscommunication about how my gate checked bag would be handled. Once I got back to Austin, my husband had to drive all the way out to the airport to retrieve my bag because they were not able to give it to me in Dallas. It was a huge inconvenience all around."

Cons: "Departure time kept changing."

Pros: "Ease of boarding."

Cons: "Flight got in late and I was unable to make my connecting flight."

Cons: "Waiting for luggage"

Pros: "All good."

Cons: "N/A"

Pros: "Comfortable seating"

Pros: "Crew was great from checking in to the flight attendant and cockpit."

Pros: "very organized boarding process"

Pros: "We were given sandwiches and drinks when our flight was delayed."

Cons: "We boarded our flight and then told there are maintenance problems. Our flight was delayed 4 hours."

Pros: "Really easy boarding and flight. Great in flight entertainment options."

Cons: "The WiFi to work."

Pros: "Nothing, flight was delayed 3 hours"

Cons: "Everything"

Pros: "there was an open seat between aisle and window seat!!! however I did pay extra $40 for that seat. so nice to be able to move without constantly knocking into person sitting smashed next to you! great AA crew, polite & professional. on time departure and arrival. comfortable cabin, seats"

Cons: "would be nice to have individual entertainment screen - instead it was above every few seats"

Pros: "Great flight experience!"

Pros: "Friendly flight crew on full flight."

Cons: "Late take off"

Pros: "The boarding was quick and easy as well as the crew was friendly and accommodating. Great end to a fun weekend away."

Pros: "The crew was nice and friendly. I was super tired so I slept almost the whole way through. But they still left a bottled water and snacks for me. Very thoughtful."

Cons: "Everything was good, no complaints."

Cons: "Customer service was AWFUL after our flight was delayed from Nashville to Dallas causing us to miss our connecting flight to Bozeman. I will definitely NOT be coming back to American Airlines after that experience."

Pros: "I liked the wide and spacious seating."

Cons: "Due to the planes running late we had to board the plane without the plane being cleaned beforehand. I had to ask a stewardess to wipe down the crumbs and spilt coffee on my seat before I could sit down. It was REALLY disgusting!!! There was crumbs all over the seats, Seatbelts and floor."

Cons: "Flight was delayed an hour. Poor communication with passengers during the process."

Pros: "The agents kept us posted"

Cons: "The delay but it happens"

Pros: "It was a great flight"

Pros: "Flight arrived safely"

Cons: "Everything else"

Pros: "Quick smooth flight"

Cons: "Everything went well with this flight."

Pros: "Food"

Cons: "No audio in business. No working electric outlet."

Pros: "Nothing out of the ordinary"

Cons: "N/A"

Pros: "The staff did their best to compensate for the 4 1/2 hour departure delay, getting us Panera sandwiches and snacks."

Cons: "The 4 1/2 hour departure delay"

Cons: "I bought through an affiliate (bought British, flew American) and was not redirected properly to the check in process. In fact I was locked out of the check in process for "unsuccessful attempts""

Pros: "Very friendly gate agents & Flight staff"

Cons: "Flight was cancelled"

Pros: "On time Attendants friendly Great service"

Cons: "No complaints"

Pros: "Friendly crew. efficient."

Pros: "Everything lined up perfectly"

Cons: "The fact that we didn't know we were supposed to go to American Airlines to acquire our boarding pass. A heads up would've been appreciated."

Pros: "Love these Non-stop to Austin even though they are always full. Thanks for this luxury of non having to transfer in Dallas."

Cons: "The down side is that these planes are smaller so we didn't have any entertainment and therefore no place to charge digital devices. There is however, wifi to purchase."

Pros: "Great crew."

Cons: "1 hour delay turned into a 3 hour delay. We waited at the airport for more than 4 hours and could've used that time to explore Chicago instead of rushing to the airport only to board, de-plane, and then board again. No vegetarian options were given for food."

Cons: "Was very stuffy and hot. Plane never cooled down."

Pros: "There were no seats available together so we were upgraded to the extra room seats so that we could all sit together. As a mother flying by herself with 2 children, one of whom is on the Austin spectrum this gesture of being able to keep us together meant so much to all 3 of us. Thank you"

Pros: "I was traveling with two teenagers and originally there weren't 3 seats together. When we got to the gate they had reassigned our seats for us to sit all together. I appreciate that."

Cons: "We had already pulled out of the gate to leave when the captain informed us the plane had maintenance issues and we had to wait for a gate. We waited. When we got to the gate he announced the crew had timed out and that we should take our things and get down to wait for more information. Once at the gate we were told they were trying to put a new crew together for us, including the pilot. While we waited they did provide good quality deli food for us. I appreciate the food but the 5 hour delay, I did not appreciate."

Pros: "I got an upgrade which was nice. The crew was friendly"

Cons: "Ran out of popcorn but really nothing"

Pros: "I liked the 2 x 2 seating arrangement. Leg room was adequate."

Cons: "Okay, but flight was delayed."

Pros: "Absolutely nothing"

Cons: "Our flight to Nashville AND our flight back to Dallas were both delayed due to "maintenance". Each time was a delay of a couple of hours causing us to miss both of our original layover flights. As a result, we missed TWO very important business meetings that ended up costing us over $10,000! We were unable to provide paychecks to employees! After spending 2 entire days sitting in the airport waiting, we were offered a "food voucher" for $30, were advised to go pick up our luggage first, but they failed to mention we would be unable to get back through DFW airport security just to eat!! We had to take a taxi back to our hotel for over $100 and they didn't offer help with that or anything else. This airline is the worst!!! Unless there is significant compensation offered, I will do anything and everything to destroy their reputation further. I'm in the marketing industry and am very capable of getting the word out to millions. American Airlines... 9/11...Never Forget."

Pros: "Courteous"

Cons: "No snack"

The plane was less than half full. It was nice to have my row and the row in front of me to myself. Glad I didn’t pay for a seat.

Boarding and flight were great. Bag check-in was very late due to some sort of computer delay...this caused long lines delays to get to security. Crew seemed experienced and efficient. Thank you! Of course, the price of the ticket is what allowed us to fly with you - thank you!

Worst plane ride ever. So uncomfortable and it ran late was just not a great company for us

Pros: "Everything (except the minimal seats)"

Cons: "Cushioned seats"

Cons: "I don't think any sanitization took place in between the people who rushed off the plane and when my flight boarded."

Cons: "They should have let us know we would be diverted to Des Moines, and 2 hours Late to BMI before we got to the airport"

Pros: "Boarding was quick and efficient. The aisle was nice and wide which makes walking to seats easier"

Cons: "Not the most comfortable seats"

Pros: "Quick boarding, on time."

Cons: "The flight attendant checking people’s bags and boarding passes at the gate was not friendly."

Cons: "The ticket lady was rude just nasty and upset for no reason."

Cons: "Seats are uncomfortable"

Cons: "$50 bag fee for small carry on is punative."

Pros: "Flight attendants were great."

Cons: "Bag check agent could have been a little more friendly."

Cons: "Flight itself was great. Seats are very narrow"

Pros: "The price was excellent."

Cons: "The flight was delayed for two hours."

Pros: "Crew was friendly and helpful"

Cons: "Offer at least water at no charge."

Cons: "You really need to install jet ports at Punta Gorda. We sat on tarmac for almost two hours due to rain and lightning in the 5 mile radius. Would have avoided this delay with a jet port."

Pros: "The boarding wasn’t smooth, there were 3 women at the podium listing zones and it was very mumbled and low, quite hard to hear despite the small area dedicated to Allegiant passengers."

Cons: "The women at the podium listing flights could have been friendlier and more customer service oriented... there was a lot of mumbling into the speaker for boarding ... and the person kept giggling into the mic. Once past boarding, everything was great !"

Pros: "Great fares even for last minute booking."

Cons: "Services and comfort as expected for the price."

Pros: "Nice pilot and crew."

Cons: "The warning about alcohol was a bit sarcastic, but I guess in today's world people who have acted out are the real culprits..."

Pros: "Definitely the price. Boarding process was pretty quick. Flight attendants seemed nice."

Cons: "Left a little late, but still arrived on time, so that was okay. Seats aren't the most comfortable, but that's expected. Was still able to get a little nap in."

Pros: "the staff was nice."

Cons: "the soda can was 2$ and for a rum and coke 20$, the plane was uncomfortable"

Pros: "All went well. No real disappointments!"

Cons: "A little cramped but not terrible. Would like to know kayak fee up front before booking and all hidden charges!"

Pros: "The flight left on time and was fine."

Cons: "This flight was at a small airport and we waited in line for security longer than at a large airport. There were 5 flights going through security at the same time with nothing scheduled later. Why not spread them out a bit and save everyone some time?"

Pros: "Great crew fast service and flight smooth !"

Cons: "I’m tall and have some back issues I found the seats very close and not too comfortable ! I tried to get A seat by the emergency exit but wasn’t early enough on my pick !"

Pros: "The check-in line moved quickly and our representative was very friendly and encouraged us to download the app rather than pay for boarding passes. Good experience all around"

Pros: "Everything the service for breakfast , the interpretation for more information about when you’re in a plane what to do in case something happened and stuff"

Cons: "They didn’t have a WiFi on for the plan I couldn’t use my phone at all"

Pros: "I’m 5’10- tall for a woman but average height I’d say overall. I was so cramped in that seat that next time I will choose another airline to get more rom."

Cons: "No free water?! That’s just cruel considering the flight was over 2 hours."

Pros: "The price was unbeatable, especially if you don't pay for a checked bag, carry-on, or a soda on the flight. Very smooth flight as well."

Cons: "The plane interior looks like it was gutted, then fitted with hard, plastic seats. No headrests, no privacy for the flight attendants. Everything costs extra."

Pros: "The service is not extravagant but completely adequate. Also, it is very consistent every time I fly them."

Cons: "Nothing at all."

Pros: "The crew, from start to finish were great. From gate to gate The plane was nice and clean. The phone app was pretty well done also."

Cons: "I know you have to make a buck but damn. Peddling food, drink all the charges and the credit card offer during the flight."

Cons: "Lands in South Terminal of Austin’s airport, meaning you have to shuttle 8 miles to get to main terminal or long term parking. Unbelievable! Very inconvenient..."

Pros: "Boarding at the new Austin South terminal was a breeze!"

Cons: "It's ridiculous to make passengers keep their personal items on the floor when most of the overhead lockers are empty. Ridiculous and dangerous."

Cons: "We were moved gates a few times. Delayed a few times, finally on a plane and they deboard the whole thing. No one seemed too apologetic at all. Pretty much who cares, after spending money and being moved all over seeming like they cared would've been nice."

Pros: "Crew was nice"

Cons: "No wifi"

Pros: "They offered a direct flight from Cincinnati to Austin. The price was good, even though they charge for carry on."

Cons: "They land at the Austin airport, kind of. Once we landed they took us to a Remote terminal which required waiting for a bus to fill up and then take you back to the actual airport. There was no quick way for the bus to return and it has to drive for 15 to 20 minutes to get to the main airport. I took 1 complete hour from when I landed to when I got in my car in lot D."

Pros: "Comfort and speed of the flight. Attentive staff!"

Cons: "Need one craft beer"

Pros: "Quick boarding with priority access Friendly staff"

Cons: "Unclear boarding instructions. Both flights roundtrip were delayed about an hour. Wasn't advised of seat changes and reasons why. Mobile passes were unavailable due to a system issue gate attendants had to check manually. Bring own snacks or eat before flight and provide your own entertainment. Seats not reclining are uncomfortable. Not suitable for someone with back issues. First flight was uncomfortably cold return flight was uncomfortably hot."

Pros: "Well, it was a somewhat inexpensive flight out of a convenient terminal."

Cons: "I say somewhat cheap, because by the time they ala carte everything, it's not so cheap anymore. As in no longer cheap enough to justify the bare bones service. The flight attendants are basically candy salespeople. I typically need help putting things in the overhead bin, but the flight attendant actually told me it wasn't her job. That indeed may be the airline's bad policy, but she also thought her way of expressing it was appropriate, which it is not. That has to come straight from the top. Also, what kinda janky airline doesn't serve complementary water. Probably the biggest deal though was that my flight was delayed for 2 hours both ways due to a maintenance issue. I know air travel is fairly safe, but given the track record of both Allegiant and Airbus, I was a little worried during the flights. Even though this particular route is convenient for me, I'm going to avoid Allegiant."

Pros: "The idea of a more competitive airfare. New South terminal in Austin is nice. Parking is cheaper. Food truck and outdoor seating are nice."

Cons: "No wifi. No entertainment options. You have to pay for snacks and regular drinks- even water."

Pros: "Boarding was quick and staff was pleasant, Flight was shorter than expected"

Cons: "Bag was damaged during flight"

Pros: "Low cost, great service, arrived 20 min early"

Cons: "Seats were kinda tight but I'm sort of used to that"

Cons: "Leg space tight. Seat didn't recline. They said the maximum width on the under seat personal item is 7 inches but space is big enough for wider than that. I felt that was misleading."

Cons: "I paid more to be upfront so I could get off plane faster but there was no room in overhead because people had put their carry on and personal items. I also didn't like that drinks weren't complimentary, especially beings that it was a 3 hour flight."

Pros: "Great price ."

Cons: "Landing in Austin and having to walk down a wet slippery ramp and then across the tarmac in a thunderstorm ... got VERY wet . How about a cover ?"

Pros: "The price."

Cons: "Having then bill me for each little thing."

Pros: "Quick easy flight"

Cons: "Plane was dirty and old. Was nauseated on both flights."

Pros: "The flight crew was nice."

Cons: "The staff at Ft Lauderdale airport was not customer focused. They were disorganized and rude. My friend paid $5 for his ticket to be printed and, at the very least, they should refund that. I'll never fly Allegiant again."

Pros: "It's a cheap direct flight. Seats don't recline, so if you're tall, you won't have anyone leaning into your knees."

Cons: "The seats are really packed in, and people kept slamming into my elbow as they walked down the aisle. De-planing was a bit chaotic, I don't think many of these people fly regularly, and were having some serious heebie-jeebies at their bags being in an overhead compartment not immediately above their head. So before anyone was mobile or doors were open, there were large pieces of luggage being passed around through really crowded spaces. Chill, people. The baggage carousel at the new terminal was poorly designed, shutting down when people went to pick up their bags. It took awhile to get our bags, and we were scolded by the staff for tripping some sensor. I don't know what universe y'all live in, but in this one, you have to move close to the carousel to lift your bag. So the sensor tripped like three times and people were unhappy."

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