How to reset steps on vivofit

If the device stops responding, you may need to reset it. This does not erase any of your data.

Table of Contents Show

Check if Garmin connect app is installed on your phone
Check if the Garmin connect app is installed on your phone
Remove the “Connect” app if installed
If “Connect” is not installed, continue with the troubleshooting steps below.
In the moveUP app
1. Remove the link with the activity tracker
2. Remove the bluetooth connection between your activity tracker and your phone
Instructions for an Android device:
On your activity tracker: do a full reset
Video illustration of this process
On your phone
1. Fully restart the phone
2. Pair the activity tracker again
How do I reset my Garmin steps?
How do I reset my Vivofit 4?
How do I delete data from my Garmin Vivofit?

NOTE: Resetting the device resets the move bar.

Hold the device key for 15 seconds.
Release the device key.
The device briefly displays a triangle, and then displays the watch face.

Hi all, just used my Vivofit a couple of days as backup and found several issues

I use my Fenix 5 when I go outdoor or to track exercises (Run, Walk, etc)

Steps and other data are tracked and recorded and sync to Garmin Connect

When I go back home I don’t wear my Fenix 5, so I use my Vivofit 4 so as to keep tracking steps and monitor sleep

1. After steps are recorded and sync from Garmin Connect/Cloud. On the Vivofit 4, steps kept on accumulated accurately which is fine. But on the display itself, the steps do not zero at midnight and kept on accumulating on 2nd day. (However steps sync to Garmin Connect show accurately though and not accumulating/bringing over to next day)

2. Even after syncing, the Vivofit 4 screen still shows the total steps from yesterday + today

Wonder if some of you might experience the same?

Hope a simple firmware update from Garmin will fix this.

When experiencing problems with pairing the activity tracker to the moveUP app, it may be appropriate to perform a full reset of the activity tracker.

Check if Garmin connect app is installed on your phone

The Garmin connect app from Garmin can not be installed on your phone while you are using the moveUP app.

Check if the Garmin connect app is installed on your phone

On the phone, open the “settings” app

Go to “Applications”

Search for the Garmin app called “Connect”

Remove the “Connect” app if installed

Go to the “storage” screen

You can choose two things at the bottom: “clear cache” and “delete data”. You may first click on “clear cache” (and confirm with ok), and then on “delete data”.

If “Connect” is not installed, continue with the troubleshooting steps below.

In the moveUP app

1. Remove the link with the activity tracker

To remove your activity tracker click on the menu sign on the top left of your screen.

Chose “Activity tracker” from the menu list.

You will see the following screen. Click on “Revoke access”

Click on “Revoke access”

You will see the following screen once unlinked.

2. Remove the bluetooth connection between your activity tracker and your phone

Instructions for an Android device:

Touch settings.

2. Touch connections.

3. Touch Bluetooth.

4. Touch the Options icon next to the device you want to unpair.

5. Touch Unpair.

Instructions for an Apple device:
1. Touch Settings
2. Touch Bluetooth
3. Touch the (i) icon next to the step counter.
4. Touch Forget This Device.
5. Confirm you’d like to remove the step counter from your iPhone or iPad.

On your activity tracker: do a full reset

Hold the device key (1) for 1 second until you see the wifi symbol

Go to (i) by pressing the device key (1) multiple times.

Hold the device key (1) VERY LONG until NV RST appears (usually 7 seconds) . The device resets and the screen turns on.

Video illustration of this process

On your phone

1. Fully restart the phone

Restart your phone completely (switch it off and back on).

2. Pair the activity tracker again

Now you can pair your activity tracker again with your smartphone.

How do I reset my Garmin steps?

Performing a Reset.

Ensure the watch is powered off. ... .

Press and hold Back/Lap..

Power on the watch while continuing to hold Back/Lap..

Release Back/Lap once the Clear user data? message appears..

Select Yes..

How do I reset my Vivofit 4?

Restoring All Default Settings.

Press. to view the menu..

Select > > Reset..

Select an option: To reset all of the device settings to the factory default values and save all user-entered information and activity history, select Reset Default Settings. ... .

Press ..

Select ..

How do I delete data from my Garmin Vivofit?

Garmin Connect Web Select Activities from the navigation bar on the left. Select All Activities. Locate the activity you want to delete and select the trashcan icon on the far right. Select Delete to confirm.