Samsung TV network cable disconnected notification

It temporary loses the connection to the router.

I have no idea (aside lack of brains) why would anyone want to be notified about in an intrusive manner, given that the connection would automatically be restored shortly after.

The notification has zero practical value and it's a pure annoyance. Some bonehead product manager thought it'd be a good idea to see that.

Reset the TV:

Navigate to Settings > Support > Self Diagnosis > Reset and enter your PIN (the default is 0000). After the reset, try connecting again.

Make sure your Wi-Fi network is compatible with the TV:

Network requirements vary between TVs and are listed in the user manual. As an example, 2018 models NU6***, NU71**, NU72**, and NU73** only support 2.4Ghz networks. They will not even see a 5Ghz network.

If the network is not compatible with the TV, the TV will be unable to see or connect to it.

In most cases, the default settings for home networks are fine. However, if the network settings have been adjusted, confirm that they meet the requirements of the TV.

Disconnect some of your other things that are connected to Wi-Fi:

The more things you have connected to your Wi-Fi network, the weaker the signal will be. If you have 2 tablets, 3 phones, a refrigerator, and an Xbox, the signal could be very weak. Disconnect all other Wi-Fi devices from the network and then try to connect the TV.

If this does the trick when none of the previous steps worked, it means you have more devices connected than your router can handle and you should upgrade your router or connect fewer devices.

Try connecting to a different network:

This is a troubleshooting step to help determine what the issue might be. For instance, if a mobile device with hotspot functionality is available, have it create a network and try to connect the TV to the hotspot. If any other networks are available, they can be tried as well.

Note: If the TV can connect to any other network, service is not required, and the issue is with the network that you're unable to connect to. Contact your ISP if they provided the router, or the manufacturer of the router if it was bought separately.

If the issue continues, we recommend contacting your ISP or the manufacturer of your router for further assistance. If they help you determine the TV as the source of the issue, service is required.

Here are some service options:

- If your unit was recently purchased, you can check with your retailer on their return/exchange process.
- If you have an extended warranty you can reach out to them to have service processed.
- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO
- If you're OUT of warranty, use the following link to locate a service center in your area:
http://www.samsung.com/us/support/service/location

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

I just want to share my experience of this. In my case, we had a network outage for about a day.

In that time, we thought we would watch/play some offline content through the TV. However, the TV constantly shouts that 'Network is disconnected'.

This is an incredibly annoying 'feature' which basically makes the TV useless if you don't have network connection, since your content is constantly interrupted by the TV stating the obvious. This could be easily fixed, if it just popped a notification on-screen if you try to access any internet services or apps.

And yes, I have double checked the Voice Guide settings are all disabled. I doubt this will go anywhere, but it would be great if this could be relayed back to someone so it can be changed.

Or maybe there's a better place for this rant.

Is there someone who reads this forum able to give me a clue to solving a problem with a network notification appearing regularly in the top right hand of my tv screen. I see this has been reported previously without any advice of solution offered. Is there another means of raising this problem with someone in the know at Samsung?

The problem:

After I switch on my tv I regularly get a  network notification appearing top right hand corner of my tv screen. This finally goes after several clicks of the ok button but nevertheless is annoying to say the least .

My Samsung TV is new Model Code UE43AU7100KXXU. The notification comes and goes and informs me that the network cable is connected.

There are no problems with playing any of the internet linked apps.

My home network broadband speed is a consistent 40mbps.

I hope someone can point me in the right direction for a solution?

Thanks

Why does my Samsung TV keep saying network is disconnected?

What does it mean when my TV says network cable disconnected?

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How do I fix an unplugged network cable?