What are the duties of busser?

This free Busser job description sample template can help you attract an innovative and experienced Busser to your company. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.

Busser Job Summary

A busser is someone who is attentive to customers and coworkers so that the guests dining in the restaurant have the best service possible. Cleaning tables, booths, and chairs, quickly removing dirty dishes, and serving drinks are all part of a busser's day. The busser will help the wait staff and bartenders by setting tables, filling beverage glasses, and providing silverware. They will occasionally serve food and beverages to patrons at tables. The ideal busser candidate will be professional, friendly, and will strive to meet the highest standards of quality customer service.

Busser Duties and Responsibilities

• Preparing for guests by cleaning and setting tables
• Setting up any seasonal decorations, candles, or table cloths
• Greeting patrons, and if needed, escorting guests to tables
• Assisting guests by providing menus; keeping menus clean and presentable
• Serving water to guests and refilling beverage glasses as needed
• Placing and replacing silverware as needed
• Delivering beverages from the bartender
• Stocking wait staff serving stations with napkins, utensils, trays, condiments, and salt and pepper containers
• Removing guests' dirty dishes and utensils
• Delivering used dishes and utensils to the kitchen for cleaning
• Assisting dishwashers to scrape, stack, or load dishes into dishwasher as needed
• Vacuuming, sweeping or mopping dining room
• Removing trash and recycling; replacing trash bags
• Cleaning up guest spills as needed
• Directing guests to restrooms or exits as needed
• Clearing table as guests complete their meals and preparing tables for next guests
• Following and maintaining all sanitation and safety procedures
• Performing closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for the morning shift
• Additional duties may include assisting kitchen staff with preparing ingredients and cleaning kitchen surfaces

Busser Requirements and Qualifications

• Able to move and clean quickly in a fast-paced environment
• Friendly “people-person”; polite and courteous to all patrons
• Works well as part of a team and on individual tasks
• Excellent at verbal communication
• Works well and efficiently under pressure
• High school degree or equivalent preferred
• Willing to work nights and weekends
• Physically able to wipe down table tops, chairs, and booths; able to pick up debris from the floor; able to carry 25 or more pounds; able to push vacuum or mop
• Physically able to stand and move during the length of shift; able to bend and kneel through shift
• Must pass a background check
• Able to speak English
• Eager to learn and grow with restaurant

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Busser Job Description Template

We are searching for a diligent busser to assist and support our serving staff at our restaurant. As a busser, you will be responsible for cleaning, clearing, and setting tables, ensuring that the restaurant supplies and equipment are clean and maintained, and assisting customers with requests or complaints.

To ensure success as a busser, you should be highly organized and have a keen eye for detail. A skilled busser should be good with their hands, highly efficient, and be able to provide a great level of customer service.

Busser Responsibilities:

• Welcoming customers, showing them to their tables and providing them with menus.
• Assisting customers with queries, requests, and redirecting as necessary.
• Ensuring that tables are cleared, cleaned, and reset between seatings.
• Serving food and refilling beverages as required.
• Assisting with the cleaning and processing of dirty dishes and silverware.
• Ensuring that the menus, crockery, and cutlery are cleaned and replenished between tables.
• Managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies.
• Reporting any damages, shortages, and complaints to the manager.
• Moving tables, chairs, and furniture to accommodate customers as needed.
• Tidying the restaurant after service and ensuring that it is prepped for the following service.

Busser Requirements:

• High school diploma or GED.
• A food handler's card/license preferred.
• A passion for customer service and working in the restaurant industry.
• Excellent customer service skills.
• A keen eye for detail.
• Excellent organizational and time management skills.
• The ability to keep up in a fast-paced environment.
• Strong verbal communication abilities.
• Physically fit and able to move furniture and stand for long periods of time.
• Willingness to work long hours and on weekends and public holidays.

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