Embracing the principles of the Americans with Disabilities Act (ADA), Bank of America is committed to providing equal banking center access to all our customers. Show
Banking centers and home loans officesYou have full access to your Bank of America accounts at any of our thousands of banking centers nationwide. Our home loans offices are similarly accessible. When you visit our banking centers or home loans offices, our knowledgeable associates and welcoming environment will make you feel at home. Drive right upDo your banking from the comfort of your car with drive-through banking at selected locations. When you search for a banking center or ATM, use the Refine your search option to find banking centers with drive-through facilities. Easy access for everyone
You'll find our ATMs located outside our banking centers as well as inside some locations. We even have drive-through ATMs. You decide what's best for you. Audio ATMsYou can access your accounts at thousands of automated teller machines (ATMs), all of which are audio ATMs. As a Bank of America account holder, you don’t incur fees for withdrawals, transfers or balance inquiries at ATMs displaying the Bank of America name and logo. (Cash advance fees may apply to credit card accounts; please see your credit card agreement for details.) Created for people with visual impairments, audio ATMs deliver private spoken instructions in English or Spanish through a headset that plugs into an audio jack. This enables audio ATM users to:
How to use audio ATMs
About the keypadAudio ATMs have keypads you can use to respond to voice-guided prompts. Keypads consist of 16 keys: four across and four down. The three columns on the left of the keypad are identical to a standard touch-tone telephone keypad. The far-right side of the keypad contains a column of keys that will help you navigate through your transaction. Descriptions of the keypad and keys are provided during the session based on the ATM model you’re using. Accessibility height and reachThe height and reach of the ATM is set to comply with the Americans with Disabilities Act. Bank of America strives to make ATMs accessible for individuals who have disabilities. Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies. Phone Number * In 999-999-9999 Format Please enter a valid 10-digit phone number By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically. Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Get it on the App StoreBefore you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies. Or we can send you a link by emailPlease enter a valid email address Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Get it on Google PlayBefore you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies. Or we can text a download link directly to your phonePhone Number * In 999-999-9999 Format Please enter a phone number By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically. Android is a trademark of Google Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd. You're going to your app storeBefore you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their polices. Continue We've sent you a download linkWe sent an email with the download link to We sent a text message with the download link to We couldn't send the linkWe’re sorry we weren’t able to send you the download link. Please try again, or use your mobile device to get the app from its app store. What ATMs can I use with Bank of America for free?You can access your accounts at thousands of automated teller machines (ATMs), all of which are audio ATMs. As a Bank of America account holder, you don't incur fees for withdrawals, transfers or balance inquiries at ATMs displaying the Bank of America name and logo.
Can I use a non Bank of America ATM?If Bank of America account holders use a non-Bank of America ATM in the U.S., they will incur a $2.50 fee for each withdrawal, transfer or balance inquiry, as well as any fees charged by the institution operating the ATM.
How do I avoid ATM fees Bank of America?If you conduct a withdrawal, transfer, or balance inquiry at an ATM clearly marked with the Bank of America name and logo, you will not receive an ATM fee. However, even in these cases, you may be charged a transaction fee if you hold certain accounts.
Can you use other banks ATMs?When you use an ATM that isn't operated by your own bank to make withdrawals, deposits or even simple balance inquiries, you can run into a bundle of extra fees. Sometimes these fees are charged by both your bank and by the company that operates the ATM you use.
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