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Troubleshooting app protection policy user issues
In this articleThis article provides solutions to common user issues and error messages related to Intune app protection policies. It provides an explanation and solution, when available, for user issues in the following categories:
Common usage scenarios
Common usage dialogs
Error messages and dialogs on iOS
Error messages and dialogs on Android
How do you reset Intune Company Portal?Reset device. Open the Company Portal app on any managed device and sign in with your work or school account.. Select DEVICES.. Select the device you want to reset.. Select Actions > Reset.. Select Reset to start wiping the device.. How do I fix my Company Portal on Windows 10?Steps to Repair Intune Company Portal App. On your Windows PC, click Start and launch the Settings app.. In the Settings page, select Apps & Features. ... . Select the Company Portal app and click on “Advanced Options.” ... . As our goal is to repair the company portal app, click the Repair button.. How do you troubleshoot Intune issues?To review troubleshooting details. Sign in to Intune.. On the Intune pane, choose Troubleshoot.. Click Select to select a user to troubleshoot.. Select a user by typing the name or email address. Click Select. The troubleshooting information for the user shows in the Troubleshooting pane.. How do I resync my Company Portal?Find the Company Portal app icon in your taskbar or Start menu. Right-click the app's icon so its menu (also referred to as a jump list) appears. Select Sync this device. The Company Portal app opens to the Settings page and initiates your sync.
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