A problem in the decision-making process between two possible but unacceptable options from an ethical perspective An ethical dilemma (ethical paradox or moral dilemma) is a problem in the decision-making process between two possible options, neither of which is absolutely acceptable from an ethical perspective. Although we face many ethical and moral problems in our lives, most of them come with relatively straightforward solutions.  On the other hand, ethical dilemmas are extremely complicated challenges that cannot be easily solved. Therefore, the ability to find the optimal solution in such situations is critical to everyone. Every person may encounter an ethical dilemma in almost every aspect of their life, including personal, social, and professional. How to Solve an Ethical Dilemma?The biggest challenge of an ethical dilemma is that it does not offer an obvious solution that would comply with ethics al norms. Throughout the history of humanity, people have faced such dilemmas, and philosophers aimed and worked to find solutions to them. The following approaches to solve an ethical dilemma were deduced:
ExamplesSome examples of ethical dilemma include:
Ethical Dilemmas in BusinessEthical dilemmas are especially significant in professional life, as they frequently occur in the workplace. Some companies and professional organizations (e.g., CFA) adhere to their own codes of conduct and ethical standards. Violation of the standards may lead to disciplinary sanctions. Almost every aspect of business can become a possible ground for ethical dilemmas. It may include relationships with co-workers, management, clients, and business partners. People’s inability to determine the optimal solution to such dilemmas in a professional setting may result in serious consequences for businesses and organizations. The situation may be common in companies that value results the most. In order to solve ethical problems, companies and organizations should develop strict ethical standards for their employees. Every company must demonstrate its concerns regarding the ethical norms within the organization. In addition, companies may provide ethical training for their employees. More ResourcesCFI now offers the Business Essentials Bundle with courses on Microsoft Excel, Word, and PowerPoint, business communication, data visualization, and an understanding of corporate strategy. To keep learning, we suggest these resources:
In this module, we provide some guiding principles, and pathways to help guide ethical decision-making. These are a series of basic questions that should be asked when confronted with ethical dilemmas. These are often complex situations with no clear-cut resolution, and without a right or wrong answer. But these decision-making processes will go a long way towards helping all of us make informed decisions that can justify consequent actions. Ethical Reasoning Can Be Taught: Ethical reasoning is a way of thinking about issues of right and wrong. Processes of reasoning can be taught, and school is an appropriate place to teach them. the reason that, although parents and religious schools may teach ethics, they don ot always teach ethical reasoning. See the article by: Sternberg, Robert J. Teaching for Ethical Reasoning in Liberal Education. Liberal Education 96.3 (2010): 32-37. And, like learning to play baseball or play the violin, it's important to practice early and often. So, let's get started: BeneficenceBeneficence is the concept that scientific research should have as a goal the welfare of society. It is rooted in medical research, the central tenet is "do no harm" (and corollaries remove harm, prevent harm, optimize benefits, "do good"). For a more expansive introduction to beneficence, see the essay on The Principles of Beneficence in Applied Ethics from the Stanford Encyclopedia of Philosophy. Some simple guiding questions in applying the concept of beneficence to ethical dilemmas include:
Take a look at the video on Causing Harm--"Causing harm explores the different types of harm that may be caused to people or groups and the potential reasons we may have for justifying these harms." From "Ethics Unwrapped", McCombs School of Business, University of Texas-Austin. A 7-STep Guide to Ethical Decision-MakingThe following is a summary of: Seven-step guide to ethical decision-making (Davis, M. (1999) Ethics and the university, New York: Routledge, p. 166-167.
A Seven Step Process for Making Ethical Decisions--An example from the "Orientation to Energy and Sustainability Policy" course at Penn State. A related guide to ethical decision making can be found at Kansas University Iinternatinoal Center for Ethics in Business. Additional Approaches to Ethical Decision MakingShaun Taylor's presentation: Geoethics Forums (PowerPoint 2007 (.pptx) 380kB Jun11 14), given at the 2014 Teaching GeoEthics workshop, provided a simple model to help students engage Ethical Decision-Making that includes a) the context/facts of the situation, b) the stakeholders, c) the decision-makers, d) these inform a number of alternate choices, e) that are mediated through the evaluation of impacts and negotiations among the parties, that lead to f) selection of an optimal choice. Taylor provides guidance for what makes a good ethical dilemma discussion, including:
Reviews of the literature on ethical decision-making can be found at:
The American Counseling Association has published their A Practitioner's Guide to Ethical Decision Making (Acrobat (PDF) 20kB Jun18 18) (1995) authored by Holly Forester-Miller, Ph.D. and Thomas Davis, Ph.D. Assessment of Ethical Reasoning, Values, Moral Thinking
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What is the best order of these actions in order to promote the resolution of an ethical dilemma?
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