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Introduction Since the 1920s, the creation of the Ford assembly line production affected the production mode of entire capitalist (Hanson & Giuliano, 2004). Antonio Gramsci used the term "Fordism" to describe a new industry lifestyle of American, it refers to the market-oriented to
Becky Leighton - 29th April According to the Cambridge Dictionary, the meaning of operations management is defined as the following:
In essence, the role of operations management is crucial to any business. Imagine this: you’re a plastic manufacturer and supply various companies with packaging. You’ve just brought a new client on board and they’re looking to launch their goods within a month or so. Where do you start? Well, the operations manager will ensure that the correct budget is allocated, the right people are on the job, and to make sure that everyone involved is aware of the roles they play. This will help to ensure that the deadline is met and within budget. Effective operations management also helps with employee engagement and defines the roles and responsibilities within an organisation. No matter what obstacle an organisation faces, a strategic operations management plan in place will ensure that employees’ workflow and company production remain unaffected. Benefits of Operations ManagementA smooth operations management process has many benefits for an organisation, including: Product/service qualityHow do you ensure that your product/service is of the best quality? Having a checklist that meets the objectives and goals of the company as well as meeting the customer’s needs. The operations manager will have a set list of processes and a checklist to determine that everything is in order during the pre-production process. This includes making sure that everyone is aware of what the product/service needs and informing everyone of the product/service objectives. Once the final product has been created, the operations manager will assess to ensure it meets the organisation goals and that the customer’s needs are met. Thereafter, the operations manager will review the pre-production process to ensure efficiency for the next creation. Customer satisfactionA customer review can make or break a business. If a negative word spreads, it could be a challenge to retain clients. This is why it’s important to ensure that your customers’ needs are at the forefront of your product or service. The operations manager will conduct a quality management process, a methodology uses to create a product/service that will meet the customers’ needs. If the organisation is a service provider, the customer is the lifeblood. The operations manager will have processes in place to make sure that the service quality is the best. A returning customer means more for the bottom line. The elements used to help gain a satisfactory customer includes: Quality management: To ensure the organisation maintains a consistent and good service. With these four elements in mind, the operations manager can meet the customers’ needs. Revenue IncreaseAn organisation will have a good reputation thanks to great product/service quality and customer satisfaction. This leads to increased revenue from a new customer base. The revenue growth could help with the launch of new and innovative products/services or an increase in resources and technology. Competitive advantageAn effective operations management plan also means a business could be ahead of its competition. If internal and external factors are managed well within an organisation, it could mean a good standing within the market. ComplianceThere are certain rules and regulations an organisation needs to adhere to. The operations manager will have certain controls in place to avoid fines and to make sure the organisation is running within a lawful manner. Motivated employeesOverall, the operations manager ensures that employees know the roles within a company. This is important because often, employees feel left out and demotivated if they feel they’re not contributing in a meaningful way. An operations manager helps define these roles to ensure that production is maximised and efficient. Why study Operations Management?Understanding the values and nature of an operations manager could help you become a good manager. The skills you learn could be applied across all industries and you will likely be valuable within your own organisation. With online learning, there is no interruption to your workday and you’ll learn in an environment comfortable to you. Studying an Operations Management course online could help you gain an effective management strategy that will benefit your organisation.
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Mostly, every organization offers either a service or product to customers. Offering high-quality services/products not only helps attract customers but also builds trust, boosts your sales, and gives you a competitive edge in the market. Certainly, ensuring the product/service offered is of high quality and value for your customers to buy is an integral aspect of every business. So, how to achieve this? How to make sure that services are offered, or products are manufactured competently? You can make it possible through operations management. No matter what the size of the industry/organization, operations management is one of the most significant components of running every business. Operations management is one of the most in-demand careers in the industry. Getting the most value out of your resources is the key to profit in every business. If you are seeking a career in operations management, it’s essential to understand the role, responsibilities, and requirements of this field. What is Operations ManagementSimply put, operations management is the administration of business activities to accomplish goals, achieve higher productivity, and maximize profitability. Operations management is the branch of management that administers the complete production timeline of a service/ product from the input stage to the finished stage, including planning, organizing, and supervising the operations, manufacturing and production processes, and service delivery to lead to the desired outcome of high-quality product/service that meets the demands of the customers. While operations management is the management and control of the functions and operations, project management is the management and control of project activities. Operations Management – A Core Aspect of Every BusinessProject management involves unique but temporary endeavours with a specific beginning and end. On the other hand, operations management involves ongoing activities of an organization that produce repetitive and long-term outputs such as supplying services or manufacturing products. Defining what is operations management for a particular field is essential as it is vital in every field. Operations management aims to ensure that the day-to-day operations are smooth, cost-effective, and well-timed while maintaining critical quality standards. Importance of Operations ManagementOperations management is the heart of any organization. Below are pointers that would explain the importance of operations management.
What is the Role of Operations ManagementOperations management constitutes diverse responsibilities, from product development to project management.
Strategies of Operations ManagementOperations management involves managing a wide range of tasks – devising strategies is of utmost importance to execute the tasks efficiently. Build Your Career in Operations ManagementManaging each and every aspect of operations of an organization efficiently is a crucial role of operations management. Operations management requires broad business knowledge, strong communication skills, and long-term thinking. Operations managers can have opportunities in several industries and need to play various roles in project management, human resources management, and budget management. There is a wide scope for skilled and qualified operations managers in both the public and private sectors. Pursuing one of the courses in project management that Emeritus India offers in partnership with the world’s top universities can be a perfect choice to gain the core management skills and knowledge to analyze and make multifaceted business decisions for an organization. With businesses leaving traditional business models and moving at an unprecedented pace towards advancing technologies, there is soaring demand for leaders with an extensive background in strategy, skills, and awareness. The operations management career outlook is positive. Gaining education to promote operational excellence by enrolling yourself in the best business-related courses in project management, certifications, diplomas, and post-graduation courses we offer in partnership with top-notch universities will drive you towards success. Get started now. |