When dealing with an agitated resident it is most helpful to

When dealing with an agitated resident it is most helpful to
Agitation and Aggression- Individuals with dementia frequently become restless, anxious, or upset you may see a resident pacing, moving furniture or objects, talking to themselves, yelling or swearing. These behaviors can escalate to aggressive behaviors like, threatening or causing harm to another by pushing or hitting, cornering another resident or staff, or even throwing objects or food. And unfortunately, aggression among people with dementia can happen suddenly and seemingly without warning.

I am here to let you know if you pay attention you may be able to diffuse the situation or even prevent it.

Things to try to decrease agitation and aggression:  First thing to do is remind yourself to stay calm, it can be very very difficult but by reassuring your resident you are offering them security and creating a safe environment.

Our job is to figure out What they are trying to tell us?? remember all behaviors stem from something. So, we are going to listen to our resident as they verbally and maybe physically express their frustrations. They may not make much sense to you but sometimes a good detective can figure it out and ease the person agitation.

Possible triggers:

So, what are possible triggers:  Pain, discomfort, like being too hot, too cold, hungry, needing to use the bathroom, etc.). Perhaps they may be frustrated or overstimulated.

Environmental triggers: turn down the tv/radio, decrease noises that are loud and startling, move the resident to a smaller dimmer area, play soft music, hold their hand if they will let you and continue to reassure them you want to help.

Do Not: scold them or tell them things like “you know better”  “stop that” “ don’t touch that” that’s not yours” “ this is not acceptable. Because it is not going to help, in fact, it may make things worse.  Get yourself into their reality they are only trying to meet their needs.

Your Behaviors: It is also very important to reflect on your behavior in response to the person. If you are not already doing so, reassure the person that you are there to provide assistance and comfort. If it seems like the person needs something to do, try redirection to an enjoyable activity. Refer to a social history if there isn’t one accessible talk to your manager.

Behavior charting:  when charting on a behavioral incident or when filling out a behavior flow sheet, it is helpful to use specific, concrete words that clearly describe what a resident is doing so you can truly track whether the interventions/changes the environment work to decrease the behavior

Remember: no person is the same so not every intervention will be successful and what works for one may not work for the other. When you do find something that works, share it with your coworkers and manager.

Emmy Kaczmarksi, RN is a Master Trainer for AGE-u-cate® Training Institute, Dementia Educator, Behavioral Specialist and lives in Hudson, WI. 

http://www.AGEucate.com

You notice your loved one becoming more forgetful. She cannot recall her visit with her granddaughters yesterday. She claims she took her medications this morning, yet you find them untouched in her pill case. You wonder how this mild-mannered woman has become so angry, so quickly. She is often frightened now, disoriented, and unpredictable. Yet she still remembers every detail of your wedding day, the names of your four children, and how to play her favorite piano pieces. When you sing together, time temporarily stands still.

Your loved one received a diagnosis of Alzheimer’s disease. Nights are the hardest time for her. You worry about her safety when she wanders through the house. She almost broke the door last week; you can tell her arm still hurts when you bathe her. She resists and yells at you when you take her to the bathroom. She has started to show behavioral symptoms of dementia.

Aggression and agitation in dementia

Behavioral and psychological symptoms are very common in dementia, and affect up to 90% of people living with dementia. In addition to memory changes, people with dementia may experience agitation, psychosis, anxiety, depression, and apathy. These behavioral symptoms often lead to greater distress than memory changes.

When people with dementia become agitated or aggressive, doctors often prescribe medications to control their behaviors in spite of the known risks of serious side effects. The most frequently prescribed medication classes for agitation in dementia carry serious risks of falls, heart problems, stroke, and even death.

Caregivers, who often experience burnout in managing aggressive behaviors, welcome medications that can temporarily decrease agitation. Unfortunately, aggressive and agitated behavior often contributes to the decision to transition a loved one to an alternative living situation.

New research shows that nondrug therapies are more effective

According to a new study looking at more than 160 articles, nondrug interventions appeared to be more effective than medications in reducing agitation and aggression in people with dementia. Researchers found that three nonpharmacologic interventions were more effective than usual care: multidisciplinary care, massage and touch therapy, and music combined with massage and touch therapy.

For physical aggression, outdoor activities were more efficacious than antipsychotic medications (a class of drugs often prescribed to manage aggression). For verbal aggression, massage and touch therapy were more effective than care as usual. As a result of this study, the authors recommend prioritization of nonpharmacologic interventions over medications, a treatment strategy also recommended by the practice guidelines of the American Psychiatric Association.

Helpful tips for caregivers

To decrease agitation and aggression with dementia, caregivers can help their loved ones in the following ways:

  • Find a multidisciplinary team of specialists. This may include a psychiatrist to carefully consider the risks and benefits of medications for managing behavior, a geriatrician to optimize your loved one’s medical situations, and an occupational therapist to consider modifications of a person’s living environment and daily routine.
  • Go for a walk or on an outing for a change of scenery. Physical activity has additional benefits on mood, memory, and lowering anxiety.
  • Add massage and touch therapy, or just provide a calming hand massage.
  • Incorporate music into your loved one’s daily routine.
  • Notice the first signs of agitation. Nondrug options work best the earlier they are used.
  • Get creative: discover what works and try using different senses. Aromatherapy, an activity such as folding (and refolding) laundry, brushing hair, or dancing can all be calming.
  • Consult with your physicians. Medications are often prescribed as first-line interventions despite what we know about the effectiveness of nondrug options.
  • Educate all the people caring for your loved one on the interventions that work best, and check in with them about how these approaches are working.

The bottom line

To decrease agitation and aggression in people with dementia, nondrug options are more effective than medications. Physical activity, touch and massage, and music can all be used as tools to manage agitation related to dementia.

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No content on this site, regardless of date, should ever be used as a substitute for direct medical advice from your doctor or other qualified clinician.

Cards Return to Set Details

Term
Definition

Refers to any disorder of the brain that causes deficits in thinking, memory and judment.

Decline in mental ability severe enough to interfere with daily life.

Term
Definition
Term
What is most common type of dimentia?
Definition

Dementia is not a specific disease. It's an overall term that describes a wide range of symptoms.

Term
How dementia are diagnosed
Definition

There is no one test to determine if someone have dementia.

Before diagnosis of the disease is made other conditions must be excluded, called "Diagnosis by Exclusion".

Rule out by the : CBC (simple blood test), CAT scan, find out if it is another dimentia.

Term
Definition
confusion and restlessness that occur during the late afternoon, evening or night.
Term
Definition
Wander or pace for hours at a time. The resident may not know where he is, but knows he does not want to be there. He is seeking a state of mind, not a physical location.
Term
Definision of Combative behavior
Definition

Combative behavior is any physically aggressive act that causes or intends to cause hurt or damage to a person or object. 

Term
Type of combative behavior :
Definition
  • Resisting care – for instance, aggressively hampering      efforts at bathing or dressing. Verbal aggression – such as arguing, cursing, accusing, or threatening. 
  • Fighting – endangering residents or caregivers with punches, kicks and other hurtful acts. 
  • Catastrophic reaction – sudden mood changes with outbursts that indicate a resident is overwhelmed
  • and unable to control feelings. 
  • Physiological Responses – heart rate increases, central blood flow decreases by constriction of blood
  • Vessels, peripheral blood flow increases by dilation, respiration increases and digestion ceases.
Term
Definition

A catastrophic reaction is the emotional and behavioral reaction to a situation that either overwhelms or creates stress on the individual experiencing dementia because the situation (or stimulus) is beyond the person's ability to comprehend.

Term
Effect of AD/RD on the person's esteem
Definition
Low esteem, feel that they have been harm.
Term
Definition
  • Says that they are useless or worthless
  • Is embarrassed to be in a social setting where other people might see that they have a problem
  • Will not speak up in a conversation with others because they are worried that they might say the wrong thing
  • Has given over activities (or given away things that they owned) because they feel that they will never be able to engage in those activities again (e.g. has given away woodworking tools, books, musical instruments, or has stopped taking part in a favorite activity)
  • Accepts unfair criticism from other people
  • Is generally withdrawn and is not engaged in the world around them
  • Is easily embarrassed, sometimes even when only one other person is around
  • Is visibly withdrawn, so that even someone who does not know them well can see that they are withdrawn (e.g. is hunched over, avoids eye contact, speaks only when spoken to, prefers the corner of a room to the centre)
Term

A common Azhemeir behavior :

A. Combativenesse

B. Spitting

C. Screaming

D. Repetitive question

E. All above

Definition
Term

Combativeness occurs MOST OFTEN when an Alzheimer’s individual is:

A. Angry at the caregiver

B. Frightened

C.Trying to be difficult

D. Depressed

E. None of the above

Definition
Term

The MOST EFFECTIVE intervention for a resident who repetitively bangs on the table is:

A.Remove the table

B.Give the person something meaningful to hold

C.Ignore the situation

D.Tell the person to stop banging

E.None of the above

Definition
Term

Which of the following is NOT an example of validation?

A.“Your husband is out at the store, he’ll be back later.”

B.“Your children are at school, they get out later this

afternoon.”

C.“Your husband died last year, don’t you remember?”

D.“You can’t go home, you live here with us.”

E. C and D

Definition
Term

When dealing with an agitated resident, it is MOST helpful to

A.Redirect the individual

B.Walk away

C.Provide reassurance

D.Bring them to an activity

E.Tell them with a firm voice to calm down

Definition
Term

Which of the following is the MOST important to consider when judging if an activity met the needs of an Alzheimer’s individual?

A.Was the activity interesting?

B.Was the activity done correctly?

C.Was the activity completed?

D.Was the activity safe and enjoyable?

E.None of the above

Definition
Term

Professional caregivers can help family caregivers by

A.Educating them

B.Listening to them

C.Involving them

D.A and B

E.All of the above

Definition
Term

Professional caregivers can reduce their stress by

A.Avoiding change

B.Asking for help

C.Using relaxation techniques

D. B and C

E.All of the above

Definition
Term

Safety is a major concern in individuals with Alzheimer’s disease because the individual

A.Does not recognize familiar objects or places

B.Has changes in vision, hearing, depth perception

C.Has no sense of danger

D.All of the above

Definition
Term
Definition

1.Exit Seeker – has a specific goal. Examples: "Going home" or "Going to work."

2.Pacer – has excess energy and a need to move.

3.Explorer - interested in everything, likes to touch

things or exit doors just because they are there.

4.Follower – attracted by visual stimuli and/or may be

looking for personal contact.

Term
Problem involved communicating with the person with AD/RD
Definition

Alzheimer's disease and related dementias can gradually diminish a person's ability to communicate. Not only do people with dementia have more difficulty expressing thoughts and emotions, they also have more trouble understanding others.The ability to exchange our ideas, wishes and feelings is a basic need.

Term
10 quick tips the better communication with person with AD/RD :
Definition
  1. Be calm and supportive.
  2. Focus on feelings, not facts.
  3. Pay attention to tone of voice.
  4. Address the person by his or her name.
  5. Speak slowly, and use short, simple words.
  6. Ask one question at a time.
  7. Avoid vague words and negative statements.
  8. Don't talk about the person as if he or she isn't there.
  9. Use nonverbal communication, like pointing or gesturing.
  10. Be patient, flexible and understanding.
Term
How AD/RD affects the patient and family financially?
Definition
The cost of Alzheimer's disease is enormous. Often these costs far exceed the resources of individuals with AD and their families.
Term
Signs and symptoms of AD/RD
Definition
  • Recent or short-term memory is more impaired than distant or long-term memory.
  • Planning, judgment and insight become impaired, but the individual is often unaware of these problems.
  • Difficulty finding words progresses to problems forming sentences, and eventually speech may not make sense.
  • Disorientation for date and time of day may occur.
  • The person may get lost, especially in a place not visited often.
  • Decreased interest in previously important and pleasurable activities progresses to apathy.
  • Depression occurs in about one-half of patients and about one-quarter become delusional with firmly fixed but false beliefs.
  • Agitation may occur later as the disease progresses and often necessitates nursing home or other facility care if not successfully managed with behavioral strategies or medications. Later still, other abnormalities of brain function such as problems walking or seizures may occur.
Term
Communication tehnicques people with vision limitations
Definition
  • Avoid startling the person with loud noises or sudden movements.
  • Identify yourself as you approach the person. 
  • Tell the person of your intentions before
  • you begin.
  • Use large-print or audiotape materials, if available.
  • If he or she has glasses, encourage the person to wear them. Keep them clean and have the prescription checked regularly.
Term
Communication technique with people with hearing limitations3
Definition
  • Approach the person from the front.
  • Speak to him or her face to face.
  • Get the person's attention by saying his or her name, and give a gentle touch.
  • Speak slowly and clearly.
  • Use a lower tone of voice.
  • Use nonverbal communication like pointing, gesturing or touching.
  • Write things down, if needed.
  • If he or she has a hearing aid, encourage the person to wear it. Check the battery often.
Term
Change in language which occur in the person with AD/RD
Definition
  • Difficulty finding the right words. 
  • Using familiar words repeatedly. 
  • Inventing new words to describe familiar things. 
  • Easily losing train of thought. 
  • Difficulty organizing words logically. 
  • Reverting to speaking in a native language. 
  • Using curse words. 
  • Speaking less often. 
  • Relying on gestures more than speaking.
Term
Agitation and anxiety are shown by 
Definition
an increase in physical activity, such as pacing, or perseveration behaviors.
Term
To avoid catastrophic reactions
Definition
  • Monitor behavior closely
  • Watch for signs of increasing agitation
  • Check to see if the resident :

- is hungry- needs to go to the bathroom- Is too hot or too cold- Is overtired or in pain

- Has signs of physical illness

  • Check the environment for :

- Too much noise

- Too many people

- Staff anxiety

- Television program

Term
Definition
Resident usually believes he is in is own home, and he can explore and take whatever he wants because everything in the "house" belongs to him.
Term
Definition
used to help disorented residents regain connections to the environment, to time and to themselves. if used appropriately, it decreases anxiety in the resident (effective in the first stage and early part of the second stage, later stages it is meaningless and increases agitation).
Term
Reminiscing (Remembering past experiences) 
Definition
Reminiscing may serve as a life review. Review the past experiences of their lives. 
Term
Definition

Developed by Naomi Fe3il. Is a technique that tries to maintain the disoriented person's dignity by acknowledging the person's memories and feelings. 

  • Maintain the identity and dignity of residents
  • Help disoriented people with dementia feel good about themselves
  • There is a reason for all behavior. What seems like confused behavior may be an acting-out of memories from long ago
  • Disoriented people have the right to express feelings when they can no longer be orented to reality.
  •  
Term
Definition
Music therapy consists of using music therapeutically to address physical, psychological, cognitive and social functioning.
Term

To help a person communicate:

Be patient and supportive

Definition

Let the person know you're listening and trying to understand what is being said.

Term
Definition
Keep good eye contact. Show the person that you care about what he or she is saying.
Term

Offer comfort and reassurance

Definition
If he or she is having trouble communicating, let the person know that it's OK. Encourage the person to continue to explain his or her thoughts.
Term
Definition
Let the person think about and describe whatever he or she wants. Be careful not to interrupt.
Term

Avoid criticizing or correcting

Definition
Don't tell the person what he or she is saying is incorrect. Instead, listen and try to find the meaning in what is being said. Repeat what was said if it helps to clarify the thought.
Term
Definition
If the person says something you don't agree with, let it be. Arguing usually only makes things worse.
Term
Definition
If the person uses the wrong word or cannot find a word, try guessing the right one. If you understand what the person means, you may not need to give the correct word. Be careful not to cause unnecessary frustration.
Term

Encourage unspoken communication

Definition
If you don't understand what is being said, ask the person to point or gesture.
Term
Definition
Find a place that's quiet so you won't be interrupted. The surroundings should support the person's ability to focus on his or her thoughts.
Term

Focus on feelings, not facts

Definition
Sometimes the emotions being expressed are more important than what is being said. Look for the feelings behind the words. At times, tone of voice and other actions may provide clues.
Term
Definition
Approach the person from the front.Tell the person who you are.
Term

To best communicate:

Turn questions into answers

Definition

Turn questions into answers

Try providing the solution rather than the question. For example, say “The bathroom is right here,” instead of asking,“Do you need to use the bathroom?”

Avoid confusing expressions

If you tell the person to “Hop in!” he or she may take that as a literal instruction. Describe the action directly to prevent confusion.“Please come here.Your shower is ready.”

Avoid vague statements

Instead of saying “Here it is!” try saying, “Here is your hat.”

Emphasize key words

Stress the words in a sentence that you want to draw attention to, like “Here is your coffee.”

Turn negatives into positives

 Instead of saying, “Don't go there,” say, “Let's go here.”

Give visual cues

To help demonstrate the task, point or touch the item you want the individual to use. Or, begin the task for the person.

Avoid quizzing

Reminiscing may be healthy, but avoid asking, “Do you remember when ... ?” Refrain from saying things like,“You should know who that is.”

Give simple explanations

Avoid using complex logic and reasoning. Instead give clear and concise responses.

Write things down

Try using written notes as reminders, if the person is able to understand them.A written response may also help when a spoken one seems too confusing.

Treat the person with dignity and respect

Avoid talking down to the person or talking as if he or she isn't there.

Be aware of your tone of voice

  • Speak slowly and distinctly.
  • Use a gentle and relaxed tone — a lower pitch is more calming.
  • Convey an easygoing, non-demanding manner of speaking.
  • Be aware of your feelings and attitude — you may be communicating through your tone of voice, even when you don't mean to.
Term
Physical changes in aging
Definition
  • May lose vitality
  • May sleep less at night
  • May benefit from rest periods during the day
  • Store less fluid in body tissue and is pat to become dehydrated, results in  a loss of elasticity and resiliency in tissues
  • fibrous tissue changes, decrease the tone mass and strength of skeletal and smooth muscle
  • reduced nerve sensitivity
Term
Calories needed for average woman_____ and _____for man
Definition
2,000 calories and 2,500 calories
Term
three intestinal problems 
Definition
  • constipation - difficulty in eliminating solid waste
  • Flatulence - gas production
  • Diverticulosis - small pockets (diverticula) of weakened intestinal wall
Term
the regurgitation of stomach contents back into the esophagus 
Definition
Term
When tube feeding position the bed
Definition
keep the head of the bed elevated at least 30º to 45º to prevent reflux and choking
Term
Confusion and restlessness that occur during the late afternoon, evening or night
Definition
Term
the response of a person with dementia to overwhelming stimuli
Definition
Term
The hand-over-hand technique means
Definition
that the resident's hand is placed around an object, such as a glass. The caregiver then places a hand over the resident's hand and guides the object to the resident's mouth
Term
Mentally confused residents disrobe in public area
Definition
Term
Wandering away from the facility
Definition
Term
This resident usually believes he is in his own home and he can explore and take whatever he wants because everything in the "house" belongs to him
Definition
Term
Used to help disoriented resident regain connections to the environment, to time and to themselves
Definition

Reality orientation (RO)

RO may be effective in the first stage and the early part ofh the second stage of Alzheimer's disease.

Term
Remembering past experiences is a natural activity for people of all ages
Definition
Term

Therapy was developed by Naomi Feil, a technique that tries to maintain the disorented person's dignity by acknowledging the  person's memories and feelings

Definition

Validation

Maintain the identity and dignity of residents

Help disoriented people with dementia feel good about themselves

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When dealing with an agitated resident it is most helpful to

When dealing with an agitated resident it is most helpful to

When dealing with an agitated resident it is most helpful to