Why is the blue light flashing on my Xfinity cable box?

If you’re asking about the Xfinity router flashing blue light then read on how to solve this issue.

Chances are if you have cable internet, it’s provided via a modem/router combo device supplied to you by your service provider.

There are many types of devices that work as modem/router combinations.

Some of them also include additional features such as supporting and connecting multiple devices, accessing the Internet while on a Wi-Fi network, or even having built-in Wi-Fi.

Imagine coming home and seeing the flashing blue light on your cable modem router.

You might wonder if it’s broken, if there is some attack, or if you did something wrong.

That’s understandable.

So in this article, I’ll explain what the flashing blue light means and how to fix it.

When your modem has a blue light flashing, it usually indicates an issue with your router’s connection.

If you’re getting this error message, all is not lost.

The Xfinity Wi-Fi router is a combination modem and Wi-Fi router offered by Xfinity.

If you’re experiencing a flashing blue light on your Xfinity Wi-Fi router, don’t worry.

This flashing blue light indicates that the modem is trying to communicate with the Internet.

The easiest way to figure out why this flashing blue light is occurring is by connecting your laptop or phone to an Ethernet cable.

What Does the Flashing Blue Light Mean?

As with any technology piece, there are issues to be dealt with.

One of the biggest problems that Comcast Xfinity users often come across is the flashing blue light on their Xfinity router.

What does this mean?

The flashing blue light means that it is in the process of WPS pairing.

In other words, the flashing blue light means that the router is seeking to establish a strong connection with a wireless device.

You can also see this behavior when you press the reset button on the router.

However, in that case, the behavior is not permanent.

You can stop it by removing the power cable and reinserting it into the Xfinity router.

If you want to know how to factory reset your Xfinity router, then keep reading this article.

In this article, we’ll discuss two ways you can factory reset your Xfinity router.

If the light is persistent, then it simply means that the router cannot establish a stable connection.

Here are other potential reasons:

• The router/modem is out of order
• Service outage on the Providers end
• Faulty part interrupting the connection
• Loose wiring in the setup

Besides these issues, several other factors can contribute to this issue.

Before you start calling customer care, here are some DIY solutions that you can try today.

Reset the Router

The first troubleshooting method is to try resetting the router.

This doesn’t require any deep technical knowledge.

Whenever an electronic device misbehaves, the first tactic is to reset the gadget.

Resetting the device returns it to its original state.

But before we attempt to reset the router, you should be sure that the loose connection does not cause the issue.

You have to check the interface cables and the power plug.

Make sure that all the cable, in this case, is firmly connected.

There are certain cases where the trouble is about the loose contacts.

If you must reset the router, follow the steps below:

1. Switch the router off and unplug the power cable
2. Remove all the other cables and wait for 5 minutes
3. Put the power cable back and turn the router on
4. Initiate the WPS mode and the router should be able to establish a secure connection

It’s important to note that you are not resetting the router to the default settings.

You are just trying to give it time and see if the router will work.

Soft Reset

You are probably familiar with troubleshooting other devices, including smartphones and laptops.

You never knew that this process can work with the majority of other electronic devices.

The soft restart refers to restarting the device after it has deleted all the unsaved data and cache memory.

Soft reset works the same way as a restart process.

The only difference is that you will have to hold down the Power Button for 10 seconds while the router is shutting down for about 10 seconds and then release the button.

Before the router has restarted, it will drain the residual power in the system and reset.

The soft reset is very different from a Hard reset because it doesn’t wipe out the customized settings in the router, such as the passwords and the username.

After the process, it will restore the router and the data.

Replace the Splitter

You probably use a Splitter to connect to the Cable box and an Xfinity router.

If this is the case, then the problem might be coming from the Splitter, and the most effective solution is to replace this cable.

Splitters are not very expensive, and replacing this can solve the whole problem.

Restart the WPS mode

Restarting the WPS mode in a router initiates the paring process, and it can help resolve the issue with your router.

Look for the WPS button on the Xfinity router and press it down until it restarts.

If you have an older router model, the Button is in the front panel.

FAQs

Why is my Xfinity router flashing blue light?

Your Xfinity router is probably flashing blue because it’s trying to establish a connection.

It can also flash blue light if it has failed to establish a secure connection.

Router Flashing Blue: How do I solve the issue?

There are several possible solutions to this issue.

If you want to solve the issue, try disconnecting the Xfinity router from the modem and repeating the process again.

Reset the router or Perform a soft reset.

What lights should be flashing on my router?

There are two main LED Indicators on your router.

The green light is for the power, and the quivering blue light is for the WPOS mode.

These two lights should be stable.

If it’s not steady, then there might be issues with the router.

Conclusion

Now you know what the blue light on your Xfinity router means and what you should do.

However, if the problem persists, try to contact the local support or Xfinity Customer support.

The support might help you resolve the problem with ease.

When we turn on our Xfinity router, we are accustomed to seeing a variety of colored lights. Normally, the Xfinity router’s light should be solid white, but in some cases, the Xfinity router will blink blue.

This article will explain what this blue blinking light means and walk you through the steps to fix it. So, let’s get started!

According to Xfinity, your router’s blinking blue light indicates that it is in WPS (Wireless Protected Setup) mode.

This light is normally off, but if it is blinking, it means that you or someone else has pressed the WPS button and it is now active. More specifically, your router is attempting to connect to another Wi-Fi device. When they connect, the blue blinking light should go away and the light should turn solid white.

However, if it continues to blink for an extended period of time, it indicates that the connection was lost and that there is something more serious we need to investigate. One of the reasons for this is a weak signal, so please follow the steps below to resolve the issue on your own.

• A problem with the splitter. A splitter is used by most modems or internet connection outlets. This splitter distributes the incoming connection into three distinct fragments. There is a section that will connect to the television. The segment that connects to your phone, followed by the segment that connects to your modem or Wi-Fi. If this splitter is damaged or fails to function properly, your connection will be terminated.

• There could be an outage on the service provider’s end. In some cases, the issue stems from the end of the service provider. There could be a disruption or interruption at the ISP’s end, which could explain why the US/DS indicators are blinking. It is critical that you confirm whether or not the service provider has scheduled any services. You can look up any information about a scheduled maintenance service on your service provider’s website.

• Your modem could be faulty. This is yet another possibility as to why you are experiencing this problem. In some cases, the Xfinity modem became faulty as a result of multiple power surges. This modem is prone to losing basic functionality features, which will prevent you from connecting to the internet. In the end, any attempt to connect your modem to the internet will fail.

• It’s possible that the wires are frayed. This factor is frequently overlooked, and it is one of the primary causes of your modem blinking blue. It is critical that users ensure that all wires are securely connected to the modem and are properly arranged. Each wire should be secured in the appropriate openings. A loosely connected cable, for example, can sometimes prevent your modem from connecting to the internet.

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Now that we’ve covered some of the possible causes of your modem blinking blue, let’s look at some of the solutions. As a user, you must ensure that you have implemented all of these solutions in the exact order that they are listed.

1. MOVE THE ROUTER OR DEVICE CLOSER

Perhaps the distance between the device and the router is at its greatest and the signal is weak. Move the device closer to the router and try again to see if this is the issue. If distance was the issue, hopefully the WPS connection will be established.

2. RESTART THE DEVICE

Simply restarting your router is the simplest and often most effective way to resolve a problem. There are a few different approaches, but the end result is the same. Simply go with the one that makes you the most comfortable.

Restarting the router via the Xfinity app is a simple process. Start the app on your phone or tablet. Scroll down and click on Internet. Now, choose the device you want to restart and press the following buttons:

• Users of iOS should select Restart this device.
• Users of Android should select Troubleshoot, then Start Troubleshooting, and finally the blue Restart Device text.
• Wait a few moments until the device restarts and check to see if the blue light on your Xfinity router is still blinking.

Manually

• The manual method is straightforward and simple.
• Unplug the router from the power supply, wait a minute, and then reconnect it. Wait for the router to boot up before inspecting the lights. The blue blinking light should no longer be present.

SOFT RESET THE XFINITY ROUTER

If you’re used to troubleshooting desktop computers and smartphones, you may have tried a soft reset as a quick fix. It refers to restarting the device after clearing cache memory and deleting any unsaved data on the RAM.

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We will follow the same steps as when we restarted the Xfinity router to soft reset it. The only exception is that you must hold down the power button for about 10 seconds while shutting it down before releasing it. The router drains any residual power in the circuit before turning off.

A soft reset differs from a hard reset in that it does not erase any customized router settings. A hard reset will return your router to the state it was in when it was first shipped from the factory.

RESTART WPS MODE

Restart the WPS connection process. Turn on your device’s WPS connection. On the router, press the WPS button. On your computer or the device you wanted to connect to the home network, you should see a message indicating that the connection was successful.

RESTART YOUR HOME NETWORK DEVICES

Connectivity issues are frequently resolved by restarting the home network, which includes restarting the modem and router. To do this correctly, you must do the following:

1. For a few minutes, unplug the modem and router from the power supply.
2. First, connect the modem to a power source. Wait for it to completely boot up and connect to the Internet service.
3. Reconnect the router to the power supply.
4. After the modem and router have stabilized, i.e. restarted, you must restart any other network-connected devices.

FACTORY RESET THE ROUTER

The factory reset will, as the name implies, return the router to its default settings. In most cases, this will resolve any issues you are having with your router, but it is important to note that you will need to reconfigure the router after that.

This is due to the fact that all previous changes, such as the custom network name, wireless password, port forwarding, and so on, will be lost.

Admin Dashboard

• Resetting the router from the Admin dashboard is simple, but it does necessitate some attention on your part.
• To begin, log in to the router using the default IP, username, and password. If you are unsure of how to login to your Xfinity router, please refer to this guide.
• After logging into the router, go to the menu on the left and select Troubleshooting, followed by Reset/Restore gateway. Select Restore Factory Settings from the drop-down menu.
• The router will now restart, and when it does, you will be able to log in with the default username and password and configure your wireless connection, among other things.

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Manually

• The manual method is far more straightforward. Look around the back of the router for the Reset button. It can be pressed, but because it’s a little hidden, you’ll need a paper clip or something similar to do so.
• Now, with the selected object, press and hold the button for 30 seconds. Release the button when the router shuts down. It should restart and the blue blinking light should be gone.

If none of the solutions above have helped you remove the blue blinking light from your Xfinity router, it’s time to contact Xfinity support. They can assist you in resolving this issue, and you can also tell them what you have tried on your own. This will undoubtedly aid you in resolving the problem much more quickly.

CONCLUSION

Hopefully, some of the solutions in this article have assisted you in getting rid of the Xfinity router’s blinking blue light. However, if you haven’t been able to resolve the issue despite contacting tech support, it’s possible that it’s time to replace your router.

Frequently Asked Questions

WPS pairing mode is indicated by a flashing blue light on your Xfinity router. This indicates that the router is attempting to establish a secure connection with a wireless device. Then it switches to a steady white light, indicating a secure link between the gateway and another device.

You don’t have to worry about Wi-Fi disconnecting at random. If the white light blinks, it indicates that the connection between your Xfinity router and the internet is unstable and frequently disrupted. It could, for example, be the result of an ISP (Internet Service Provider) service outage due to maintenance.

While the modem is turned on, use a bent paperclip or similar device to press the button for at least 10 seconds. The modem should reboot, restoring all settings to their factory defaults. If the problem persists, contact support at 1800 834 273 as there is nothing else you can do.