Can you still use your card if you ordered a new?

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With Zero Liability protection, you will be reimbursed for promptly reported unauthorized card transactions, subject to certain conditions. Please see the applicable Wells Fargo account agreement or debit and ATM card terms and conditions for information on liability for unauthorized transactions.

Turning off your debit card is not a replacement for reporting your card lost or stolen. Contact us immediately if you believe that unauthorized transactions have been made. Turning your card off will not stop card transactions presented as recurring transactions; transactions using other cards linked to your deposit account; or the posting of refunds, reversals, or credit adjustments to your account. Any digital card numbers linked to the debit card will also be turned off. Availability may be affected by your mobile carrier’s coverage area. Your mobile carrier’s message and data rates may apply.

Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

Your available balance may not reflect all of your transactions, such as checks you have written or debit card transactions that have been approved, but not yet submitted for payment by the merchant.

Wells Fargo reserves the right to accept or reject any artwork, images, or logos. For example, any third-party trademarks; copyrighted materials; or name, image, and likeness of any public figures will not be approved.

At this time, Wells Fargo cards cannot be used in Cuba or other sanctioned destinations as defined by U.S. Department of Treasury’s Office of Foreign Assets Control (OFAC). Please call the phone number on the back of your card if you have questions.

Transaction fees may apply. Fees charged by non-Wells Fargo ATM owners/operators may also apply (unless waived by the terms of your account). Some ATM networks may not support access to linked savings accounts or balance transfers.

Available balance is the most current record we have about the funds that are available for your use or withdrawal. It includes all deposits and withdrawals that have been posted to your account, then adjusts for any holds on recent deposits and any pending transactions that are known to the Bank. This balance may not reflect all of your transactions, such as checks you have written or debit card transactions that have been approved but not yet submitted for payment by the merchant.

For more information about services through Visa for business debit cards, see Your Guide to Card Benefits for Visa Business Card (PDF).

For a list of compatible Apple Pay devices, see Apple Support.

When attempting to add your Wells Fargo card to Google Pay, your card may be added to your Google Payments account to be used on other Google properties. This could occur even if the process of adding your card to Google Pay is not successful. If you have questions regarding this or Google Pay, visit Google Support. Google Pay is available for select countries and bank partners.

Samsung Pay is only compatible with select cards, carriers and Samsung devices. See the Samsung Support Page for compatibility information and merchant terminal limitations.

Digital wallet access is available at Wells Fargo ATMs for Wells Fargo Debit Cards in Wells Fargo-supported digital wallets. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Some ATMs within secure locations may require a physical card for entry.

The business deposit card and associated PIN can be used to make ATM deposits but no other ATM transactions, and can only be linked to deposit accounts. The business deposit card can be issued to an Authorized Signer on the business accounts. It also can be issued to a non-Authorized Signer at the request of an Authorized Signer. The Card PIN cannot be used for authentication for phone or online access. A Business Deposit Card allows the cardholder to be authenticated to perform a deposit at a teller-line in branch as part of customer authentication procedures. Business deposit cards only are able to only receive printed receipts at ATMs. Issuance subject to bank qualifications. See the Business Account Fee and Information Schedule and Business Deposit Account Agreement for additional business account information.

The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC.

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

Android, Chrome, Google Pay, Google Pixel, Google Play, Wear OS by Google, and the Google Logo are trademarks of Google LLC.

Fitbit, the Fitbit logo, and Fitbit Pay are trademarks or registered trademarks of Fitbit, Inc. in the U.S. and other countries.

Garmin Pay is a trademark of Garmin Ltd.

Samsung, Samsung Pay, Galaxy S (and other device names), and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned may be trademarks of their respective owners.

What changes when you get a replacement card?

Your debit card number does not change if the prior card expired and you're getting an updated version. Your debit card number does change if the reason for your new card is because you reported your old card as lost or stolen.

Does replacing Card Change number?

Will a replacement debit card have the same number? If your old card expired, and you are issuing a new one, the number will stay the same. However, key information on the card, such as the expiration date and CVV, will change. By updating these two aspects, it ensures extra security for the user.