Q. What is MTN Pulse? Show A. MTN Pulse tariff plan is a prepaid tariff plan that allows you to enjoy a FLAT rate of 11.26k/sec for calls ACROSS ALL local Networks in Nigeria after the first 60 seconds call of the day is charged at 27k/sec. With MTN Pulse, “You Talk more, Laugh more and Love more”. Q. Who can subscribe to MTN Pulse? A. All MTN Prepaid customers can migrate to MTN Pulse tariff plan. Q. Why should I migrate to MTN Pulse? A. You will enjoy the following benefits when you are on MTN Pulse:
Q. How do I migrate to MTN Pulse? A. You can migrate to MTN Pulse via the following channels:
NOTE: You can also migrate into MTN Pulse plan when you buy Pulse Special Bundle(s), Pulse Nightlife Bundle(s) or Special Instagram/TikTok/Youtube Bundle(s). See Pulse summary table below: Q. How much will I be charged for migrating to MTN Pulse? A. Migration into Pulse is free. However, if it is your subsequent migration within 30 days then you will be charged ₦102. NB: You will NOT be charged for migrating to Pulse tariff plan whenever you buy the Pulse Special Bundles, Pulse Nightlife Bundles or Special Instagram/TikTok/Youtube Bundles from other tariff plans. Q. Will I be charged the daily fee on the MTN Pulse plan? A. No, you will NOT be charged the daily fee on the MTN Pulse plan. Q. What do I need to do to enjoy discounted calls? A. To enjoy discounted rates on your MTN-to-MTN calls and calls to other local networks:
NOTE: If you have made more than ₦16.20 worth of calls while on other tariff plans, it will NOT count towards reaching the pre-defined threshold when you migrate to the MTN Pulse tariff plan. Q. What happens to my call rate if I decide to migrate to another prepaid plan after making the first 60 seconds call? A. Your calls will be charged based on the call rate of that tariff plan. Q. Will I enjoy the discount on both national voice calls and International calls? A. No, you will only enjoy the discount on MTN-to-MTN calls and MTN to Other networks calls. Q. I just bought a new line and migrated from YafunYafun to Pulse BUT I was charged from my FREE Bonus account for Call, SMS & Data. What does this mean? A. Yes, you will now receive N1000 SIM Activation bonus on your new number after you register and activate the number. Q. When will I be able to use the N1000 SIM Activation bonus on my new number? A. You will be able to use the N1000 SIM Activation bonus on your new number once you perform a chargeable activity from your main account (Calls, SMS, data activities SMS, bundle activation etc.) Q. What activities can I perform with the N1000 SIM Activation bonus? A. You will be able to perform National calls, SMS and data from the N1000 SIM Activation bonus as follows:
Q. How long will I be able to use the N1000 SIM Activation bonus? A. The N1000 SIM Activation bonus will be valid for 7 days from the date of SIM activation BUT unused bonus will be cleared after 7days. Q. How many times can I get the N1000 SIM Activation bonus? A. You will receive the N1000 SIM Activation bonus ONCE after buying and registering a new MTN line. Q. If I migrate to another tariff plan with my N1000 SIM Activation bonus, will I still be able to use it? A. Yes, you will still be able to use the N1000 SIM Activation Bonus when you migrate to another tariff plan so long as the bonus has not expired. However, you will not be able to use the SIM Activation if you migrate to XtraSpecial plan or XtraValue plan. Q. How much will I be charged when using the N1000 SIM Activation bonus?
Q. Will the Nightlife bundle be activated for me as soon as I migrate to Pulse? A. No, Nightlife bundle will NOT be activated for you as soon as you migrate to Pulse. You will be required to subscribe in the following ways;
Q. Will I be able to use the Pulse Nightlife bundle ALL day? A. No, you will NOT be able to use the Pulse Nightlife bundle all day. You will ONLY be able to use the bundle from 11pm to 6am. Q. Will I be able to subscribe to the Pulse Nightlife bundle multiple times? A. Yes, you will be able to subscribe to 250MB and 500MB Pulse Nightlife bundles multiple times but NOT more than 2GB in a day. Example: You can activate the 250MB Pulse Nightlife bundle EIGHT (8 times) and the 500MB Nightlife bundle can be activated FOUR (4 times), making a maximum 2GB a day. Q. How do I check my Pulse Nightlife bundle balance? A. To check your Pulse Nightlife bundle balance, simply dial *559*96# OR *556#. OR dial *406*3*3# Q. Will I be able to activate both the 250MB and 500MB Pulse Nightlife bundles at the same time? A. Yes, you will be able to activate both 250MB and 500MB Pulse Nightlife bundles up to 2GB in a day because the maximum you can activate in a day is 2GB. Example: You can activate both the 250MB Pulse Nightlife bundle FOUR (4 times) and the 500MB Nightlife bundle TWO (2 times), making a maximum 2GB a day. Q. Will I be able to activate the Pulse Nighlife bundle within the browsing period 11pm – 6am, if I exhaust my 2GB? A. No, you will NOT be able to activate another Pulse Nightlife bundle within the browsing period of 11pm – 6am once you have exhausted the maximum of 2GB BUT will be able to activate another Pulse Nightlife bundle after 6am. You will ONLY be able to activate another Pulse Nightlife bundle within 11pm – 6am if you are yet to use up to 2GB. Example: If you activated a maximum of 2GB Pulse Nightlife bundle and exhausted it before 6am. You will ONLY be able to activate another Pulse Nightlife bundle after 6am. Q. Can I rollover my unused Pulse Nightlife bundle? A. No, you will NOT be able to roll over your unused Pulse Nightlife bundle balance. All unused Pulse Nightlife bundle balance will be cleared after 6 am. Q. Do I need to subscribe every day to enjoy the Pulse Nightlife bundle or will my subscription be renewed automatically? A. No, your subscription will NOT be renewed automatically. You will need to subscribe daily to enjoy the Nightlife browsing. Q. Will I be able to activate the Pulse Nightlife bundle when I am not on Pulse tariff plan? A. Yes, you can subscribe to the Pulse Nightlife bundle when you are not on Pulse tariff plan. However, you will be migrated to MTN Pulse plan after successful activation. NB: You will NOT be charged for migration whenever you activate the Pulse Nightlife bundles from other tariff plan. Q. Will I be notified that my line will be migrated to MTN Pulse when I buy the Pulse Nightlife bundle? A. Yes, you will receive a consent menu that your line will be migrated to MTN Pulse if you proceed to buy the Pulse Nightlife bundle from other tariff plan. Q. What is Pulse Points Offer? A. Pulse Points Offer awards Pulse customers points for the following activities:
Q. If I have been on the Pulse tariff plan but migrated out, will l receive Pulse Points if l migrate back to the Pulse tariff? A. No, you will not receive Pulse Points if you migrate back to the Pulse tariff. Q. What are the activities l should perform to receive Pulse Points? A. The selected activities are:
Q. Will I earn points for making calls? A. Yes. You will earn one (1) point for every 5 minutes calls made from your main account balance or Xtratime/Moretime account on
Example 1 If Mrs. Clem makes a total of 5 minutes voice call from her Main/Xtratime, she will earn 1 Pulse Point that will be credited to her points dedicated account. Example 2 If Mr. Femi makes a total of 10 minutes voice call from his Main/Xtratime, he will earn 2 Pulse Points that will be credited to his dedicated account. Example 3 If Mr. Josh makes a total of 5 minutes 59secs call, he will earn 1 Pulse Point that will be credited to his dedicated account. Example 4 If Mr. Jeff makes a total of 4 minutes 59secs call, he will NOT earn Pulse Points. Q. Will I receive Pulse Points when I make cumulative calls? A. Yes, you will receive Pulse Points for:
Example Mrs Mariam makes 3 minutes on-net call by 9:00am, then makes another 1 minute off-net call by 11:30am, then another 1-minute international call by 1.30pm. At the end of the call by 1.31pm, she will receive 1 Pulse Point for total calls made that amounted to 5 minutes. Q. Will the counter reset daily? A. Yes, the counter resets by 11.59pm daily. Example If Mrs Cathy’s total of the day is 4 minutes 59secs by 11.59pm, and she makes another call of 3 minutes at 0.01am the next day, she will NOT earn Pulse Points until her calls the next day gets to 5 minutes. Q. Will l receive the point immediately after my calls or at the end of the day? A. Yes, you will receive 1 point at the end of every 5 minutes calls made. Q. Will l receive points for making calls from my bonus account? A. No, you will NOT receive points for calls made from all bonus accounts. Q. Will l get a notification once I receive the point? A. Yes, you will receive a notification for every point received. Q. Will l get point for receiving calls? A. No, you will only receive points for making calls Q. Can I use my Pulse Points to make calls? A. No, you can only use your Pulse Points to redeem data. Q: What is the validity of my Pulse Points? A. The Pulse Points will be valid for a period of 1 (One) Calendar Year e.g. January 1st 2020 – December 31st 2020 11:59 pm. Q. How do I check the Pulse Points balance? A. To check for your Pulse Points balance, dial *406*7# Q. Will I receive Pulse Points when I activate a data plan with my Pulse Points? A. No, you will NOT receive Pulse Points if you:
Q. Will l be able to use my Pulse Points if l migrate out of the Pulse plan? A. No, you will lose your Pulse Points if you migrate out of the Pulse plan. Q. Will l be able to accumulate the Pulse Points? A. Yes, you can accumulate your Pulse points and exchange them for free Data. Q. How can I redeem my Pulse Points? A. You will be able to redeem your Pulse Points and at any time to purchase eligible data bundles via:
Q. What services can I exchange my Pulse Points for? A. You will be able to redeem your Pulse Points by using Pulse Points only, or a combination of Pulse Points and Airtime for the following services:
Q. Will I be able to combine my airtime and points balance to redeem Data Bundles? A. Yes. You will be able to redeem bundles by combining your Airtime and Pulse Points. Q. If I choose the Airtime Only option, but I have insufficient airtime and sufficient Pulse Points, will the bundle be activated? A. No, the bundle activation will fail due to insufficient airtime, and you will receive a notification stating this. Q. When I choose the Pulse Points and Airtime option, and I have sufficient airtime and sufficient Pulse Points to purchase the bundle, which of these will be deducted? A. When you choose the Pulse Points and Airtime option to purchase your data plan, the higher priority will be given to the Pulse Points, so your Pulse Points will be deducted. Q. When I choose the Pulse Points and Airtime option, and I have sufficient airtime but insufficient Pulse Points to purchase the bundle, which of these will be deducted? A. Your Pulse Points will be deducted first, then your airtime will be charged to make up the amount for the data plan. Example: If you choose the Pulse Points and Airtime option to purchase the 1.5GB for ₦1,000, and you have 500 Pulse Points and N1,500 on your Main Account, the 500 Pulse Points will be deducted, and N500 will be charged to your Main Account to activate the data plan. Q. Will l be able to use my Pulse Points or Pulse Points and Airtime for data gifting to others? A. No, you will NOT be able to use Pulse Points or Pulse Points and Airtime for data gifting. Q. Will l be able to use both Pulse Points and Airtime from main/Xtratime account to complete a transaction? A. YES, you will be able to use both Pulse Points and airtime from main/Xtratime account to complete a transaction. Q. Will l be able to transfer my Pulse Points to loved ones or family? A. No, Pulse Points are not transferable to loved ones or family. Q. What is Pulse Instagram/TikTok/Youtube bundle? A. MTN Pulse Instagram/TikTok/Youtube bundle is an Instagram/TikTok/Youtube bundle that allows Pulse customers to enjoy access to Instagram/TikTok/Youtube at any time of the day at a special rate. Q. How do I subscribe to Pulse Instagram/TikTok/Youtube bundles? A. You can subscribe to any Pulse Instagram/TikTok/Youtube bundle via the following channels:
Q. How much is Pulse Instagram/TikTok/Youtube bundle? A. The 350MB Pulse Instagram/TikTok/Youtube lite bundle is ₦100 WHILE the 1GB Pulse Instagram/TikTok/Youtube heavy bundle is ₦200, and it can be purchased with:
Q: What is the Validity of the Pulse Instagram/TikTok/Youtube Bundle? A. The Validity for Pulse Instagram/TikTok/Youtube Lite bundle is 1 day and Pulse Instagram/TikTok/Youtube bundle is 7days after which it can be renewed. Q. I just received a pop-up menu to choose either One-off or Auto Renew option after activating an Instagram/TikTok/Youtube bundle. What does this mean? A. The Pop-up menu is a feature that allows you to set your Instagram/TikTok/Youtube bundle on One-off or Renewal purchase:
Q. If I exit the Pop-Up Menu or it times out before selecting an option, will my Instagram/TikTok/Youtube bundle be on One-off or Auto renew option? A. If you exit the Pop-Up Menu or it times out before selecting an option, your Instagram/TikTok/Youtube bundle will be on One-off purchase. This means that your data bundle will not auto-renew upon expiry. Q. If my Instagram/TikTok/Youtube bundle is on One-off option, will I be able to opt in for Auto renew option to renew the bundle? A. Yes, you will be able to opt in for the Autorenew option to automatically renew your bundle by sending R+bundle code to 131. See keywords below:
Q. Will I be able to cancel auto-renewal anytime? A. Yes, you will be able to cancel auto-renewal on your bundle anytime by sending the opt-out keyword to 131.
Q. Will I be able to subscribe to the Pulse Instagram/TikTok/Youtube bundle multiple times or subscribe to a combination of both bundles? A. Yes, you will be able to subscribe to any of the Instagram/TikTok/Youtube bundles multiple times. You will also be able to subscribe to a combination of both Instagram/TikTok/Youtube bundles. Q. Will I be able to activate the Pulse Instagram/TikTok/Youtube Bundle when I am not on Pulse tariff plan? A. Yes, you can subscribe to the Instagram/TikTok/Youtube bundle when you are not on Pulse tariff plan. However, you will be migrated to MTN Pulse plan after successful activation. NB: You will NOT be charged for migration whenever you activate the Instagram/TikTok/Youtube bundles from other tariff plan. Q. Will I be notified that my line will be migrated to MTN Pulse when I buy the Pulse Instagram/TikTok/Youtube Bundle? A. Yes, you will receive a consent menu that your line will be migrated to MTN Pulse if you proceed to buy the Instagram/TikTok/Youtube bundle from other tariff plan. Q. How do I check my Pulse Instagram/TikTok/Youtube Bundle balance? A. You will be able to check your Instagram/TikTok/Youtube bundle balance by dialing *559*39 OR *556# or dial*406*4*3#. Q. If I have an active Instagram/TikTok/Youtube bundle, Instagram goody social bundle, Data bonus and Data bundle, which account will be charged first? A. You will be charged in the below order; Instagram/TikTok/Youtube Bundle -> Goodybag Social Instagram Bundle -> Data bonus -> other data bundles -> PAYG (if active) Q. How do I receive the Free 10MB Monthly Data Bonus on MTN Pulse? A. Easy! To receive your Free 10MB Monthly data bonus on MTN Pulse, simply make your first recharge of the month via the below listed applicable recharge channels OR your first call of the month from your main account/XtraTime account.
Note: MTN Share will not qualify you for the free 10MB Monthly Data bonus. Q. Great! How much will I recharge OR many seconds/minutes of call will I make before receiving the Free 10MB Monthly Data Bonus? A. You will receive the Free 10MB Monthly Data Bonus ONCE every month on your first recharge of N1 and above OR first call of the month from main account/Xtratime. Example 1: If your first month recharge is N50, you will receive the Free 10MB Monthly Data Bonus. Example 2: If your first call of the month from main account/Xtratime is 10secs, you will receive the Free 10MB Monthly Data Bonus. Q. I just received the Free 10MB Data bonus after my First Month recharge. Will I also receive another Free 10MB Data bonus when I make my First call from Main account or XtraTime in the same month? A. No. You will NOT receive another Free 10MB Monthly Data Bonus. BUT you will ONLY receive the Free 10MB Monthly Data Bonus ONCE. Either from your First recharge OR your First call of the month from main account/ XtraTime account. Q. Can I use the Free 10MB Monthly Data Bonus to browse all websites? A. Yes, you can use the data to browse all websites at any time of the day. There is no restriction on the websites you can access with the data bonus. Q. What is the validity of the Free 10MB Monthly Data Bonus? A. The Free 10MB Monthly Data bonus is valid for 30days from the date of allocation. Q. Will I be able to share my Free 10MB Monthly Data Bonus with another number? A. No. you will NOT be able to share/transfer the Free 10MB Monthly Data Bonus with another number. Q. If I have an active data bundle and I also have the Free 10MB Data Bonus on First recharge or first Call offer on my line, which data will deplete first? A. The Data bundle with the least validity period will deplete first. Q. Will I be able to use the free 10MB data bonus when I migrate out of MTN Pulse? A. Yes. You will be able to use the free 10MB data bonus when you migrate out to another eligible tariff plan (i.e. MTN XtraSpecial, MTN XtraValue, MTN BetaTalk, MTN Trutalk, MTN mPulse, MTN Talk on etc.) if the bonus is still within validity. Q. How do I check the balance of my Free 10MB Monthly Data Bonus? A. To check the balance of your Free 10MB Monthly Data bonus, simply dial *556#. Q. How do I subscribe to any of the special data bundles? A. You will be able to subscribe to any of the special bundles via the following channels:
Q. What is the cost of these special data bundles? A. 750MB data bundle costs N300 while 1.5GB data bundle costs ₦500. Q. Will I be able to purchase any of these special bundles with Pulse Points? A. Yes, you will be able to purchase the special data bundles with Pulse Points or Pulse Points and Airtime. Q. What is the validity of these special bundles? A. The 750MB Data Bundle is valid for 3 days from the date of activation while the 1.5GB Data Bundle is valid for 7 days from the date of activation. Q. How do I opt-in for autorenewal of these special bundles? A. To activate bundle renewal, simply send RP300 to 131 for 750MB data bundle and RP500 for 1.5GB data bundle. Q. How do I stop renewal of these special bundles? A. To stop bundle renewal, simply send NOP300 to 131 for 750MB data bundle and NOP500 for 1.5GB data bundle. Q. Will I be able to subscribe to these data bundles multiple times? A. Yes, you will be able to purchase 750MB bundle and 1.5GB bundle multiple times. However, if you purchase 750MB and 1.5GB at the same time, then each of the data bundles purchased will have its own unique expiry dates. Q. If I activate multiple data bundles, which bundle will deplete first? A. The bundle with the closest expiry will deplete first. Example: If you have both 750MB 3-days bundle and 1.5GB 7-days bundles activated, then your 750MB data bundle will deplete first. Q. Will I be able to rollover my unused data bundle? A. Yes, your unused balance will rollover if you activate either 750MB or 1.5GB data bundle within grace period; 1day and 3days respectively. Example: If you activate the 750MB 3-days plan and on the day of expiry you have 500MB remaining in your data main account. If you renew the bundle within 1day, the remaining 500MB data bundle will be rolled over to the new data bundle. This means that you will have 1.25GB in your data main account. Q. Will I be able to activate the Pulse Special Bundles when I am not on Pulse tariff plan? A. YES, you can subscribe to the Pulse Special bundles when you are not on Pulse tariff plan. However, you will be migrated to MTN Pulse plan after successful activation. NOTE: You will NOT be charged for migration whenever you activate the Pulse Special bundles from other tariff plans. Q. What is Pulse Tuesday Offer? A. The Pulse Tuesday Offer enables eligible Pulse customers purchase special discounted data plans on Tuesdays ONLY. Q. Is the Pulse Tuesday Offer open to all MTN Pulse customers? A. No. Only Pulse customers that have spent ₦300 or below for data bundle purchase in the previous week will be eligible to buy the Pulse Tuesday bundles in the following Tuesday. i.e. Pulse customers that have spent more than ₦300 in the previous weeks will not be eligible for the offer on the Tuesday of the following week. Example for eligible customers:
Example for ineligible customers:
Q. Will I be eligible for the Pulse Tuesday offer if I buy the data bundles/social bundles from other channels like my Bank app or USSD? A. Yes. You will be eligible depending on the amount of data bundle/social bundle purchased. Q. How do I purchase the Pulse Tuesday Offer? A. You can purchase Pulse Tuesday Offer via the channels below:
Q. When can I purchase the Pulse Tuesday Offer? A. You can purchase Pulse Tuesday Offer between 12.01am and 11.59pm every Tuesday. Q. Which bundles will I be able to buy on the Pulse Tuesday Offer? A. You will be able buy any of the Pulse Tuesday bundles below;
Q. Will I be able to buy to the Pulse Tuesday bundle multiple times? A. Yes, you will be able to buy one or all the Pulse Tuesday bundles multiple times on Tuesday. Q. How do I check my Pulse Tuesday bundle balance? A. To check your Pulse Tuesday bundle balance, simply dial *131*4# or text 2 to 131. Q. Will I be able to buy the Pulse Tuesday offer any day? A. No. The Pulse Tuesday bundles will only be available for purchase on Tuesday. The activation will not be successful if you try to buy the bundle on any other day. Q. Can I rollover my unused Pulse Tuesday bundle? A. No, you will NOT be able to rollover your unused Pulse Tuesday bundle balance. All unused Pulse Tuesday bundle balance will be cleared once expired Q. Will my Pulse Tuesday bundle renew automatically? A. No, your Pulse Tuesday bundles are one-off bundles and will NOT renew on the expiry date. However, you will be able to buy the bundle again on the following Tuesday. Q. Will I be able to activate the Pulse Tuesday bundle when I am not on Pulse tariff plan? A. No, you can buy the Pulse Tuesday bundle when you are on Pulse tariff plan. Q. If I have an active data bundle before/after buying the Pulse Tuesday bundle, which will deplete first when I browse? A. The data with the closest expiry will deplete first. i.e. If the Pulse Tuesday bundle has the closest validity, it will deplete ahead of any other active data bundle/bonus on your line. Breakdown of all the benefits on MTN Pulse plan can be seen in the table below:
How do I activate my MTN Pulse bonus?Pulse Blow My Hustle
To join MTN Pulse, text 406 to 131, dial *406*1# or *123*2*2#. Special Data Bundles: 750MB 3-day data plan at ₦300.
How do I use my pulse points for data?You will be able to redeem your Pulse Points at any time to purchase eligible Data Bundles via: SMS – Eligible Data Bundle Keyword to 131, e.g. 104 to 131. USSD – *406*7# and *131#. Daily, weekly and monthly data bundles.. Instagram/TikTok/YouTube data bundles.. Nightlife bundles.. Does MTN Pulse give bonus?You get an instant data bonus amounting to 10 MB on the first recharge of the months. You can earn points by activating a specific data bundle. Its subscribers can use their points to get free data. MTN provides Pulse Nightlife Bundles with data allowances of up to 2GB (250MB bundle for N25 and 500MB bundle for N50).
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