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User with Outlook installed trying to open an Excel attachment in Office. Preview works OK in Outlook. Excel docs in Office app can be opened. Excel cannot open the Outlook attachment. App protection policy has been assigned but still no success. Message 'This data is protected by your organization. Your account is not currently managed by Microsoft Intune in this app.' App reporting shows no delivered Office policies 'Not checked in. On next sync, this app will receive one or more of policies: Test based on the management level' mem-intune-application-management
@NigelWard-7634 Thanks for posting in our Q&A. To clarify this issue, we appreciate your help to collect some information: If there is anything update, feel free to let us know. If the answer is the right solution, please click "Accept Answer" and kindly
upvote it. If you have extra questions about this answer, please click "Comment".
143846-intune-app-protection-microsoft-endpoint-manager-a.pdf1.Which device did you deploy App protection policy to? iOS (See attached) 3.Please make sure the sign in user is the user in the app protection policy's assignment user group. Confirmed Just a further update to this as I've been working on it today. Core Office Apps includes Excel but not the Office app. Go figure. If just Excel is installed the policy applies successfully and Outlook may open the .xls in Excel successfully. If Office is installed too, Outlook defaults to Office and opening .xls is prevented. If the policy is amended to include Office as a custom app, or the office url is excluded the policy will not install but keeps referring to next sync. 0 Votes 0 ·
@NigelWard-7634 Thanks for your update. Based on my understanding, it isn't needed to install another office app including Excel. I
have done the test in my lab. I add Outlook and Excel as the managed apps and assign the app protection policy to my user. When the apps checked in and got the policy successfully, I tried to use Excel to open the .xlsx attachment in Outlook. Excel opened it
successfully. I will share you some picture in my test. Hope it will give you some ideas. @NigelWard-7634 I am currently standing by for further update from you and would like to know how things are going. Have all the concern been addressed? Is there any other assistance that we can provide? If the reply is helpful, please accept the answer. It will make someone else who has the similar issue easily find the solution. Thanks for
your kindness in advance. 0 Votes 0 · @NigelWard-7634 Haven't heard from you for some time, if you encounter any difficulties, please do not hesitate to let me know. Thanks and have a nice day. : ) 0 Votes 0 · question detailsRelated QuestionsWhat can my employer see on my Iphone Intune?On personal devices, your organization can only see your managed app inventory, which includes work and school apps. On corporate-owned devices, your organization can see all apps installed on the device.
Why is Intune Company Portal not working?Company Portal Temporarily Unavailable
Cause: The Company Portal app on the device is out of date or corrupted. Solution: Remove the Intune Company Portal app from the device. On the device, open the browser, browse to https://portal.manage.microsoft.com, and try a user login.
How do I remove company data from Intune?In the Intune Company Portal, end users can remove or factory reset a corporate device. Select Devices at the bottom of the screen. Select the device you need to reset or remove.. Remove device.. Check status.. Factory reset.. What are protected apps in Intune?Intune protected apps are enabled with a rich set of mobile application protection policies. For your client line-of-business apps, you can incorporate mobile app management using the Intune App Software Development Kit (SDK), or the App Wrapping Tool for iOS and the App Wrapping Tool for Android.
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This data is protected by your organization Intune
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