Crash Reporting - Frequently Asked QuestionsInformation for motorists and other people involved in crashes in NSW.When are police required to attend and investigate crashes? Show
Will police attend crashes that do not meet the 'Major Traffic Crash' criteria? What crashes will police investigate? Will police take action against 'at fault' drivers involved in 'Tow Away Only' crashes? What if the crash involves serious reckless, dangerous or menacing driving? What about other criminal offences/behaviour that might be present at a crash site? Should police be called if there is significant damage to property? What if drivers provide false details at the scene? What if a driver crashes into an unattended parked car, a fence or other structure? Are there any changes being made to legislation in relation to the crash reporting changes? What if an involved driver is unlicensed? What if an involved vehicle is unregistered? What if there is a conflict between the involved parties at the crash site? (e.g. drivers refusing to exchange particulars or arguing over who is at fault) How are motorists going to know if other drivers are affected by alcohol or drugs if police do not attend? How will it be determined who is 'at fault' in 'Tow Away Only' crashes if police do not investigate? How will motorists make a claim for a 'Minor Traffic Collision' where no vehicles are towed if there is no police report number? What can drivers do to ensure the correct party is found 'at fault' in crashes that are not investigated by police? Where can drivers involved in crashes get further advice about insurance claims? What if I am injured in a crash but don't realise it until after leaving the crash site? What if I need a police report number in relation to a crash injury claim? How can drivers or insurance companies obtain a copy of the police crash report? What if a driver cannot arrange a tow for their vehicle? What should motorists do if they think a tow truck driver is behaving inappropriately at a crash site? Why is the NSW Police Force still recording 'Tow Away Only' crashes if they are not investigating them? When are police required to attend and investigate crashes? Police will attend and investigate traffic crashes meeting the ‘Major Traffic Crash’ criteria. That is where:
Police will attend any crash where the answer is ‘yes’ to one or more of the following:
AND
Police will investigate all traffic crashes meeting the ‘Major Traffic Crash’ criteria. That is where:
If a member of the public witnesses driving offences they may report these to police at any time regardless of whether they relate to a crash. Police will determine based on the individual circumstances what action will be taken. If anyone is involved in a crash of an unusual nature they can contact police for advice and, where required, police will attend. If anyone is involved in a crash of an unusual nature or there is significant damage to property which is currently or likely to cause a hazard or obstruction, call police and they will determine what response is required based on the circumstances. What if drivers provide false details at the scene? If a driver suspects that false details have been provided or there is some other suspicious behaviour involved they should call police and, where required, they will attend the crash site. If particulars are unable to be exchanged at a crash site for any reason, call police and they will
assist. There are no changes being made to legislation in relation to the crash reporting changes. Drivers’ responsibilities and obligations remain exactly the same under the Road Rules 2008 and associated Regulations. What if an involved driver is unlicensed? If a motorist at a crash site has reason to suspect another involved driver is unlicensed or there are other suspicious circumstances they should contact police. Police will determine if attendance is appropriate and will investigate the suspected licence offence. If a motorist at a crash site has reason to suspect an involved vehicle is unregistered or there are other suspicious circumstances they should contact police. Police will determine if attendance is required and will investigate the suspected registration offence. If a driver is refusing to exchange details, call police and they will attend. If any party at a crash site is behaving aggressively, call police and they will attend to ensure there is no breach of the peace. If anyone has any reason to suspect that a driver at a crash site is affected by alcohol or drugs (e.g. appearance, behaviour, smell etc) they should immediately call police on Triple Zero (000) and they will attend. If the suspected alcohol/drug affected driver has already left the scene, call police and they will investigate the matter.
Determining ‘at fault’ status in relation to damage liability for traffic crashes is and always has been the responsibility of insurance companies and/or the driver’s legal representatives. These crash reporting changes will have no impact on this responsibility. Insurance Companies have been carrying out the function of determining liability for damage for many years. Insurers do not rely solely on police reports, they perform their own investigations. Drivers should follow the instructions on the ‘What to do after a car crash’ flyer for the correct action after being involved in a crash. The flyer also provides guidance on what information you should record. This flyer is available on the NSW Police Force website, at local police stations, RMS & Service NSW Offices and it will also be mailed to owners of NSW registered vehicles with their registration renewals from 1 January 2015. If there are witnesses to the crash who are willing to provide involved parties with their details these should be recorded by the drivers in case they are later required. Drivers/owners should seek further advice in relation to liability in a car crash from their insurance company. If after leaving a crash site you realise that you have been injured, seek medical treatment and contact the Police Assistance Line on 131444 to report the injury. Depending on the crash circumstances the Police Assistance Line will either take the report from you over the phone or discuss options to report the crash to your local police. What if I need a police report number in relation to a crash injury claim? To obtain a copy of a police
crash incident report, application should be made by submitting a ‘P862 Application for Incident Report’ form to the NSW Police Force via: Drivers/owners are responsible for arranging their own tow for their vehicle (if required), unless injury prevents them from doing so. They should use all options available to them to organise the tow. These include:
If a motorist exhausts all other options to have their vehicle towed, they can call the Police Assistance Line on 131444, who will provide further guidance and where required arrange for local police to attend the crash site. Motorists are entitled to have their vehicle towed by a towing company of their choice. If in doubt they should consult with their insurer for advice. If a motorist has any concerns about the behaviour of a tow truck driver they can call police who will attend. There are regulations, rules and significant penalties relating to the behaviour of tow truck operators and where police are informed of breaches they will take appropriate action. It is a legislative requirement in NSW that drivers involved in a crash report it to police if a vehicle involved in the crash is towed or carried away by another vehicle. This requirement also applies to crashes involving deaths or injuries, and where involved parties have failed to exchange particulars. The data collected by the NSW Police Force in relation to fatal and injury crashes, other major traffic crashes and tow away crashes is analysed by police and also provided to other road safety departments and agencies for their analysis. This analysed data is used to identify black spots and crash trends to guide road safety strategies, initiatives and road infrastructure planning. How do I report a tow away only crash in NSW?Involved drivers are still required to report ‘Tow Away Only’ crashes to police after leaving the crash site via the Police Assistance Line on 131 444. The Police Assistance Line will provide callers with a report number at the end of the call for insurance purposes.
How are crash reports assigned to the NSW Police Force?All crashes reported to the NSW Police Force involving injuries are assigned a report ‘Event’ number. When these reports are made the person reporting will be provided with the relevant ‘Event’ number. How can drivers or insurance companies obtain a copy of the police crash report? Parramatta NSW 2124.
How do I report a crash to the police?If after leaving a crash site you realise that you have been injured, seek medical treatment and contact the Police Assistance Line on 131444 to report the injury. Depending on the crash circumstances the Police Assistance Line will either take the report from you over the phone or discuss options to report the crash to your local police.
When do you have to report a car accident to police?You must report a car accident to police when: 1 a person was killed or injured 2 a driver did not stop and give their details to the other driver or drivers, or 3 a vehicle was towed away after the accident.
Do you have to report car accident to police NSW?It is a legislative requirement in NSW that drivers involved in a crash report it to police if a vehicle involved in the crash is towed or carried away by another vehicle. This requirement also applies to crashes involving deaths or injuries, and where involved parties have failed to exchange particulars.
How long do you have to report a car accident in NSW?IMPORTANT INFORMATION. Remember, you need to lodge a CTP claim within 28 days of the accident or the insurer will not be required to back pay you to the accident date. You can find a copy of the CTP claim form on the SIRA website at www.sira.nsw.gov.au.
Should I report a car accident to the police?You'll need to report an accident to the police by dialling 101 – the police non-emergency number – within 24 hours. As mentioned above, if you cause any damage to someone's vehicle or property, no matter how minor, you should stop. If the other person is at the scene, give your name, address and vehicle registration.
How soon after an accident must it be reported to police?When two cars are involved in a collision and nobody is injured, the drivers may decide to pay for their repairs and to forgo a claim against each other. The police need not be called to the scene of such an accident, but it must be reported - by both drivers - at a police station within 24 hours.
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Reporting car accident to police NSW
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