Why do UPS drivers not knock?

Q: Why are UPS drivers not allowed to back up?

For UPS, it is a precautionary move. The firm doesnt allow reserve since they believe that it increases the chances that the driver will accidentally bump into something or someone. Some of the UPS drivers always get cautioned of frequent backing up or he might have done it too quickly.

'Lady, you need Yelp, not Twitter!' Woman who shared door cam footage of a UPS driver barely tapping on her door before LEAVING is being mocked online for her history of complaints

Blanca Sordo, an attorney based in Florida, took to Twitter last Thursday to share a video of a UPS driver barely knocking on her door before hurrying away
She tweeted that she 'waited all day' for two boxes to be picked up and this is what the 'driver did' when he got to the door
The clip has been viewed more than 12.3 million times, but instead of people sharing her outrage, they made fun of her for always complaining
People noted that 'every tweet' on her feed is a customer complaint, with some sharing screenshots of her messages to Burger King, Target, and AMC Theatres

Published: 18:36 EST, 27 January 2020 | Updated: 18:36 EST, 27 January 2020

Table of Contents Show

'Lady, you need Yelp, not Twitter!' Woman who shared door cam footage of a UPS driver barely tapping on her door before LEAVING is being mocked online for her history of complaints
Are UPS drivers supposed to knock?
Why does FedEx drivers not ring the doorbell?
Do FedEx drivers knock on your door?
Why are UPS drivers not allowed to back up?

A woman who called out UPS for failing to pick up her package has ended up getting mocked online for her history of taking to Twitter to issue company complaints.

Blanca Sordo, an attorney based in Florida, tweeted a video of a UPS driver barely knocking on her door before hurrying away, writing: '@ups I waited all day for you to pickup two boxes. This is what your driver did.'

The clip has been viewed more than 12.3 million times since it was posted last Thursday, but instead of people sharing her outrage, they made fun of her for always complaining.

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Outrage: Blanca Sordo, an attorney based in Florida, took to Twitter last Thursday to share a video of a UPS driver barely knocking on her door before hurrying away

Footage: In the video, the UPS driver can be seen walking up to her home with a slip of paper in his hand and quickly tapping on the door

Yikes: As soon as he knocks on the door, he turns around and tosses the paper on the porch

In the video, the UPS driver can be seen walking up to her home with a slip of paper in his hand. He barely taps on the door before he turns around and tosses the paper on the porch.

Some Twitter users stuck up for the driver, arguing it was her fault for not leaving the packages at the door.

'Unless the rules have changed since I had a call center job, if the packages are not outside & ready for pickup, the driver will just leave a return label,' one person wrote. 'It is not a knock & wait for you to get the packages service (& we all know that UPS soft knocks then runs away anyway).'

'Your packages are supposed to be already outside by the door for pickup. So you waited all day NOT to place them outside for him. Write yourself a complaint,' another added.

Surprise: The clip has been viewed more than 12.3 million times since it was posted Thursday, but instead of people sharing her outrage, they made fun of her for always complaining

'Blanca, you got time to rewatch a security cam video and post it to twitter to complain but you don’t have time to drive to the post office and ship those two boxes you waited "all day" for them to pick up. Okay,' someone else commented.

While some agreed that she had a legitimate gripe, they noted it was undermined by the fact that all she does on Twitter is complain about companies.

'Damn near every tweet on your page is customer complaints,' one person wrote.

'He was trippin but it doesn’t matter. She was gonna find something to be mad about. It’s her destiny,' another person insisted.

Jokes on you: While some agreed that she had a legitimate gripe, they noted it was undermined by the fact that all she does on Twitter is complain about companies

'If "Let me speak to your manager" was a Twitter account,' someone else commented while sharing screenshots of her complaints to Burger King, Target, AMC Theatres, and Shipt.

'@BurgerKing a 25 minute wait in the drive thru is NOT “fast food.” And thanks for giving me a cold burger and fries with all the toppings I requested you NOT put on,' reads one of Blanca's previous tweets.

'@target You need to fix your in-store pickup and drive-up pickup system or eliminate it. Don’t let customers rely on a service you are not set up to provide effectively,' she wrote in another.

A few people started calling her 'Karen,' the name that has become synonymous with a nagging, entitled woman who always wants to speak to the manager.

'This one I get. But daaaaaaaaaaaaaaamn Karen. U complain a LOT,' one person wrote, while another joked: 'She definitely got that hair cut.'

Happy ending: Blanca seemed to take the mockery in stride and changed her name to 'Blemi "Karen"' on Twitter, revealing that UPS had contacted and will be picking up the boxes

Despite all the backlash, the story does have a happy ending. UPS contacted her and set up a time to pick up the boxes.

'In all fairness I should update and say that @ups did make it right,' she tweeted on Saturday. 'They contacted me and arranged to pick up the two boxes the following day. I left them on the porch to avoid any issues.'

Blanca seemed to take the mockery in stride and changed her name to 'Blemi "Karen"' on Twitter.

'"Karen" is going shopping tomorrow. May the force be with you all!' she added.

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Are UPS drivers supposed to knock?

Our mailman always rings the bell with a package. Why does UPS not ring the bell anymore? A: UPS package deliverers may not ring twice like that fabled movie postman, but they still are supposed to knock or buzz at least once, UPS spokeswoman Jennifer Cook says.

Why does FedEx drivers not ring the doorbell?

If they ring the bell you would expect them to wait at the door. If the package has a signature release on it, The driver can determine if it can be safely left. They don't need to stand there and wait for you to come to the door (if you are even home).

Do FedEx drivers knock on your door?

Use FedEx Delivery Manager to let your driver know you want a ring-or a knock. You can leave instructions for drivers to always ring your doorbell or knock on your door when a package is being left.

Why are UPS drivers not allowed to back up?

For UPS, it is a precautionary move. The firm doesn't allow reserve since they believe that it increases the chances that the driver will accidentally bump into something or someone. Some of the UPS drivers always get cautioned of frequent backing up or he might have done it too quickly.